1.

Record Nr.

UNINA9910807231403321

Titolo

Human-computer etiquette : cultural expectations and the design implications they place on computers and technology / / edited by Caroline C. Hayes, Christopher A. Miller

Pubbl/distr/stampa

Boca Raton, Fla., : Auerbach Publications, 2011

ISBN

1-04-008276-9

0-429-24946-2

1-4200-6946-2

Edizione

[1st edition]

Descrizione fisica

1 online resource (386 p.)

Collana

Supply chain integration

Altri autori (Persone)

HayesCaroline

MillerChristopher Allan

Disciplina

005.4/37

Soggetti

Computers - Social aspects

Human-computer interaction

User interfaces (Computer systems)

Etiquette

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references.

Nota di contenuto

pt. 1. Etiquette and multicultural collisions -- pt. 2. Introducing etiquette and culture into software -- pt. 3. Etiquette and development of trust -- pt. 4. Anthropomorphism : computer agents that look or act like people -- pt. 5. Understanding humans : physiological and neurological indicators -- pt. 6. The future : polite and rude computers as agents of social change.

Sommario/riassunto

Written by experts from various fields, this edited collection explores a wide range of issues pertaining to how computers evoke human social expectations. The book illustrates how socially acceptable conventions can strongly impact the effectiveness of human-computer interactions and how to consider such norms in the design of human-computer interfaces. Providing a complete introduction to the design of social responses to computers, the text emphasizes the value of social norms in the development of usable and enjoyable technology. It also describes the role of socially correct behavior i