Intro -- Title Page -- Copyright -- Contents -- Foreword by Don Kirkpatrick -- Foreword by Elaine Biech -- Preface -- Part 1: Basics of Evaluation -- Chapter 1: Reasons for Evaluating -- The Urgent Need to Create and Demonstrate Training Value -- Three Reasons to Evaluate Training Programs -- Summary -- Chapter 2: The New World Kirkpatrick Model-An Overview -- The Four Levels -- The New World Kirkpatrick Model -- The Four Levels in Reverse -- Summary -- References -- Chapter 3: Developing an Effective Evaluation Strategy -- A Cautionary Tale -- Not All Programs Are Created Equal -- Three Phases of a Program -- Training Is Like Flying a Plane -- Summary -- Chapter 4: The Kirkpatrick Foundational Principles -- Kirkpatrick Foundational Principles -- Summary -- Part 2: Data Collection Guidelines, Methods, and Tools -- Chapter 5: Evaluating Level 1: Reaction -- Methods, Tools, and Techniques -- Timing -- Keep It Simple -- Summary -- Chapter 6: Evaluating Level 2: Learning -- Methods, Tools, and Techniques -- Timing -- Summary -- Chapter 7: Evaluating Level 3: Behavior -- Research on the Importance of Post-Training Support -- Defining the Few, Critical Behaviors -- A Few Words About Competencies -- Methods, Tools, and Techniques -- Timing -- Summary -- Chapter 8: Evaluating Level 4: Results -- Identifying Leading Indicators -- The Benefits of Identifying Leading Indicators -- Methods, Tools, and Techniques -- Timing -- Summary -- Chapter 9: Evaluating Beyond Traditional Classroom Training -- How |