1.

Record Nr.

UNINA9910797802303321

Autore

Nelson Jeremy

Titolo

Becoming a lean library : lessons from the world of technology start-ups / / [edited by] Jeremy Nelson

Pubbl/distr/stampa

Waltham, MA : , : Chandos Publishing, , [2016]

�2016

ISBN

1-78063-460-9

Descrizione fisica

1 online resource (xiii, 146 pages) : illustrations (some color)

Collana

Chandos information professional series

Disciplina

658.51

Soggetti

Library administration

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references and index.

Nota di contenuto

Front Cover; Series Page; Becoming a Lean Library; Copyright; DEDICATION; CONTENTS; ABOUT THE AUTHOR; FOREWORD; 1 - Introduction; 1.1 PURPOSE; 1.2 LANGUAGE AND ORGANIZATION OF THE BOOK; 1.3 CATALOG PULL PLATFORM; 1.4 LEARNER AND LIBRARY LEADERSHIP BADGES; 1.5 MEMORY INSTITUTIONS ARE LEARNING ORGANIZATIONS; 1.6 THE LEAN LEARNING LIBRARY; 2 - Organizing Libraries; 2.1 TRACKING THE BOOK'S FUTURE; 2.2 POWER AND CULTURE; 2.3 THE IMPORTANCE OF DIVERSE VOICES; 2.4 THE LONG TAIL OF LIBRARY SERVICES DEMAND; 2.5 MODELS OF INFORMATION TECHNOLOGY DEPARTMENTS IN LIBRARIES

2.6 EVOLUTIONARY AND REVOLUTIONARY CHANGE FOR LIBRARY TECHNOLOGY2.7 CATALOG PULL PLATFORM CASE STUDY FOR ORGANIZING LIBRARY SYSTEMS; 3 - Pull versus Push: Lessons from Lean Manufacturing; 3.1 QUICK PRIMER ON LEAN MANUFACTURING; 3.2 THE PAST AS A SERIES OF PUSH PROCESSES; 3.3 THE GROWTH AND DEVELOPMENT OF PULL; 3.3.1 Push and Pull Manufacturing Processes; 3.4 APPLYING JIDOKA AND HEIJUNKA: EXAMPLES OF LEAN PRINCIPLES; 3.5 GENCHI GENBUTSU; 3.6 KAIZEN; 3.7 IMPROVING THE FLOW OF PATRON SERVICES; 3.8 KANBAN; 3.9 THE ANDON SYSTEM IN LIBRARY WORKFLOWS; 4 - Build-Measure-Learn as an OODA Loop

4.1 WHAT IS AN OODA LOOP?4.2 BUILDING FOR THE LOOP; 4.3 MEASURING DURING THE LOOP; 4.4 LEARNING FROM THE LOOP; 4.5 CATALOG PULL PLATFORM CASE STUDY: BML LOOPS; 5 - Innovation



Accounting and Francis Taylor; 5.1 INNOVATION ACCOUNTING VERSUS FINANCIAL ACCOUNTING; 5.2 KEY CONCEPTS OF INNOVATION ACCOUNTING; 5.3 KNOWLEDGE STOCKS VERSUS KNOWLEDGE FLOWS; 5.4 FRANCIS TAYLOR AND THE LIBRARY'S BASELINE; 5.5 ACCOUNTING FOR INTRALIBRARY LOAN USING THE JUST-IN-TIME PRINCIPLE; 5.6 CATALOG PULL PLATFORM CASE STUDY: ESTABLISHING TUTT LIBRARY'S BASELINE; 6 - Defining Hypothesis and Managing Complexity

6.1 WHAT IS A HYPOTHESIS?6.2 BUSINESS MODEL CANVAS; 6.2.1 Key Partners; 6.2.2 Key Activities; 6.2.3 Key Resources; 6.2.4 Cost Structure; 6.2.5 Value Propositions; 6.2.6 Customer Segments; 6.2.7 Customer Relationships; 6.2.8 Channels; 6.2.9 Revenue Streams; 6.3 FROM BUSINESS MODEL CANVAS TO DEFINING HYPOTHESIS; 6.3.1 Diagramming and Visualizing Hypotheses; 6.4 MANAGING COMPLEXITY THROUGH LEAN PRINCIPLES; 6.5 CONTINUOUS IMPROVEMENT AND INTEGRATION THROUGH STANDARDIZATION OF LIBRARY OPERATIONS; 6.6 MUDA, MURI, AND MURA

6.6.1 Eliminating Waste, Avoiding Overextending, and Smoothing Variable Workflows6.7 CATALOG PULL PLATFORM CASE STUDY: TUTT LIBRARY BUSINESS MODEL CANVAS FOR ITS TIGER CATALOG; 6.7.1 Key Activities and Key Partners; 6.7.2 Key Resources and Cost Structures; 6.7.3 Value Propositions, Customer Segments, and Customer Relationships; 6.7.4 Channels and Revenue Streams; 7 - Actionable Metrics from Patron Activity; 7.1 ACTIONABLE METRICS FROM THE BUILD-MEASURE-LEARN CYCLE; 7.2 LIBRARY PATRON ACTIVITY AS A LIBRARY ACTION METRIC; 7.3 THE MYTH OF THE MONOLITHIC LIBRARY PATRON

7.4 THE LONG TAIL OF LIBRARY COHORTS

Sommario/riassunto

This book provides a guide to the process and approach necessary to manage product development. It provides library leadership advice and tips on making the library more nimble, lean, and responsive to technological change.