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1. |
Record Nr. |
UNINA9910797431103321 |
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Autore |
Kurokawa Toshiaki |
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Titolo |
Service design and delivery : how design thinking can innovate business and add value to society / / Toshiaki Kurokawa |
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Pubbl/distr/stampa |
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New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2015 |
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ISBN |
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Edizione |
[First edition.] |
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Descrizione fisica |
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1 online resource (88 pages) : illustrations |
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Collana |
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Service systems and innovations in business and society collection, , 2326-2699 |
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Disciplina |
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Soggetti |
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Service industries - Management |
Design |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Bibliographic Level Mode of Issuance: Monograph |
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Nota di bibliografia |
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Includes bibliographical references (pages 85-86) and index. |
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Nota di contenuto |
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1. Introduction -- 2. Design thinking approach -- 3. Societal approach -- 4. Intermezzo, looking back at what you have learned -- 5. Prototyping and work-out of your service -- 6. Case studies -- 7. Summary and conclusions -- References -- Index. |
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Sommario/riassunto |
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This book explains the design thinking approach both for designing new services and delivering the services. This approach itself can be applied to areas other than pure services, because it contains the innovative and intrinsic ingredients that can be applied to any human activity. Chapter 1 introduces mindset and preparation for service design. Introduction on design thinking and design thinking toolkits are provided in Chapter 2, which you can try in your service. Both IDEO's Design Thinking for Educators Toolkit and Innovation Leadership Board's Playbook for Strategic Foresight and Innovation are discussed in detail. Chapter 3 provides a societal approach which is often neglected in the service design. A short break is provided at Chapter 4, entitled "Intermezzo," summarizing the contents of preceding chapters and presenting additional and refreshing perspectives on service design with the design thinking approach. Prototyping and testing the service design is the theme of Chapter 5. Chapter 6 provides some case studies so that you can check what you have learned. I picked up real cases from local areas. In Chapter 7, we |
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summarize the contents of this book. The summary and conclusion can be used as a quick reference for the contents of the book. |
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2. |
Record Nr. |
UNINA9910797262303321 |
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Autore |
Johnson-Root Barbara Ann |
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Titolo |
Oral-facial evaluation for speech-language pathologists / / Barbara Ann Johnson-Root |
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Pubbl/distr/stampa |
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San Diego, California : , : Plural Publishing Inc., , 2015 |
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©2015 |
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ISBN |
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Descrizione fisica |
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1 online resource (xxii, 454 pages) : illustrations |
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Disciplina |
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Soggetti |
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Language disorders - Diagnosis |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Description based upon print version of record. |
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Nota di bibliografia |
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Includes bibliographical references and index. |
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Nota di contenuto |
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Contents; Foreword; Introduction: About Oral-Facial Evaluation for Speech-Language Pathologists; Acknowledgments; Part I. Before the Procedures; 1. Getting Started; Part II. Gathering Client-Centered Evidence; 2. Instructions for Routine Oral-Facial Evaluation Procedures; 3. Instructions for Discretionary Clinical Observations; 4. Suggested Adaptations for Examinees With Special Needs; Part III. Interpreting and Managing the Evidence; 5. Interpreting the Findings; 6. Documenting the Findings; Appendix A. Recording Forms; Appendix B. Equipment and Supplies |
Appendix C. Optional Rapid Review of Relevant Anatomy and PhysiologyAppendix D. Summary of Relevant Cranial Nerves; Glossary; References; Index |
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Sommario/riassunto |
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This book guides speech-language pathologists and SLP students through the process of strategically inspecting the oral-facial region for structural and functional integrity. This manual applies principles of evidence-based practice throughout and includes: a review of relevant anatomy and physiology, instructions for inspection procedures, detailed clinical implications for a large number of structural and functional patterns, strategies for organizing and writing appropriate |
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report sections, and implications that may impact plan of care. |
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