|
|
|
|
|
|
|
|
1. |
Record Nr. |
UNINA9910797007103321 |
|
|
Titolo |
Journal of service theory and practice : the 2013 Naples Forum on Service and its efforts to advance service theory and practice / / guest editors, associate professor Francesco Polese, associate professor Cristina Mele and professor Evert Gummesson |
|
|
|
|
|
|
|
Pubbl/distr/stampa |
|
|
[Bradford, England] : , : Emerald, , [2015] |
|
©[2015] |
|
|
|
|
|
|
|
|
|
ISBN |
|
|
|
|
|
|
Descrizione fisica |
|
1 online resource (124 p.) |
|
|
|
|
|
|
Collana |
|
Journal of Service Theory and Practice, , 2055-6225 ; ; Volume 25, Number 2 |
|
|
|
|
|
|
|
|
Disciplina |
|
|
|
|
|
|
Soggetti |
|
Customer services - Management |
|
|
|
|
|
|
Lingua di pubblicazione |
|
|
|
|
|
|
Formato |
Materiale a stampa |
|
|
|
|
|
Livello bibliografico |
Monografia |
|
|
|
|
|
Note generali |
|
Description based upon print version of record. |
|
|
|
|
|
|
Nota di bibliografia |
|
Includes bibliographical references at the end of each chapters. |
|
|
|
|
|
|
Nota di contenuto |
|
Cover; Editorial advisory and review boards; Guest editorial; The role of balanced centricity in the Spanish creative industries adopting a crowd-funding organisational model; Organizational learning in an innovation network; Buyer-seller interaction in facility services; Transcendence for business logics in value networks for sustainable service business; Being social for social: a co-creation perspective; Prosumer motivations in service experiences |
|
|
|
|
|
|
|
|
Sommario/riassunto |
|
The Naples Forum on Service is a biennial research conference. The three past forums have been characterized by original and stimulating discussions upon the forum themes with the three scientific pillars represented by Service Dominant logic, Network & Systems Theory and Service Science (look for updates at www.naplesforumonservice.it). The environment, the organization and forum settings have been designed to favor co-creation and to foster concrete debate upon service advances in a rigorous but creative manner. The Naples Forum on Service spirit has been granted attention worldwide and the |
|
|
|
|
|
|
|