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Record Nr. |
UNINA9910796466203321 |
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Autore |
Jenkins David <1927 February 23-, > |
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Titolo |
Measuring performance : a toolkit of traditional and alternative methods / / David Jenkins |
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Pubbl/distr/stampa |
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London ; ; New York : , : Routledge, , 2016 |
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ISBN |
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1-4094-5935-7 |
9786613479594 |
1-315-59439-0 |
1-4094-4025-7 |
1-317-09915-X |
1-283-47959-1 |
1-317-09916-8 |
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Descrizione fisica |
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Disciplina |
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Soggetti |
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Performance - Management |
Performance - Measurement |
Organizational effectiveness - Measurement |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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"A Gower book"--cover. |
"First published 2012 by Gower Publishing"--t.p. verso. |
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Nota di bibliografia |
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Includes bibliographical references and index. |
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Nota di contenuto |
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Getting measures right -- The emergence of value as a measure -- The idea of command as the source of accounting doctrine -- Budgets, targets and standards -- The ideology behind standard accounting doctrine -- How budgets and targets are set -- Motivation, coordination and planning -- The hidden costs of flawed planning -- Measures and the process chain -- Counting the cost of disruption to the process -- How to measure the cost of command -- What needs to be done to reform standard accounting doctrine -- How to use measures for coordination, planning and control -- The productivity goal and how to achieve it -- Home or away : the truth about outsourcing -- Measuring changes in productivity -- How to measure response -- How to measure innovation -- How to measure improvement -- How to measure results and motivation -- How to test |
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