1.

Record Nr.

UNINA9910796466203321

Autore

Jenkins David <1927 February 23-, >

Titolo

Measuring performance : a toolkit of traditional and alternative methods / / David Jenkins

Pubbl/distr/stampa

London ; ; New York : , : Routledge, , 2016

ISBN

1-4094-5935-7

9786613479594

1-315-59439-0

1-4094-4025-7

1-317-09915-X

1-283-47959-1

1-317-09916-8

Descrizione fisica

141 p

Disciplina

658.3125

Soggetti

Performance - Management

Performance - Measurement

Organizational effectiveness - Measurement

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

"A Gower book"--cover.

"First published 2012 by Gower Publishing"--t.p. verso.

Nota di bibliografia

Includes bibliographical references and index.

Nota di contenuto

Getting measures right -- The emergence of value as a measure -- The idea of command as the source of accounting doctrine -- Budgets, targets and standards -- The ideology behind standard accounting doctrine -- How budgets and targets are set -- Motivation, coordination and planning -- The hidden costs of flawed planning -- Measures and the process chain -- Counting the cost of disruption to the process -- How to measure the cost of command -- What needs to be done to reform standard accounting doctrine -- How to use measures for coordination, planning and control -- The productivity goal and how to achieve it -- Home or away : the truth about outsourcing -- Measuring changes in productivity -- How to measure response -- How to measure innovation -- How to measure improvement -- How to measure results and motivation -- How to test



your information system -- Measurement systems : the options -- League tables and performance review -- Conclusion.