1.

Record Nr.

UNISA990005928650203316

Titolo

Excalibur : essays on antiquity and the history of collecting in honour of Arthur MacGregor / edited by Hildegard Wiegel, Michael Vickers

Pubbl/distr/stampa

Oxford : Archaeopress, 2013

ISBN

978-1-4073-1130-2

Descrizione fisica

183 p. : ill. ; 30 cm

Collana

BAR International series ; 2512

Disciplina

930.1074

Soggetti

Collezioni archeologiche - Scritti in onore

Collocazione

XI.5. Coll. 12/ 1207

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

2.

Record Nr.

UNINA9910130556303321

Autore

Barwise Patrick

Titolo

Beyond the familiar : long-term growth through customer focus and innovation / / by Patrick Barwise and Sean Meehan

Pubbl/distr/stampa

Chichester, West Sussex, England : , : Jossey-Bass, , 2011

©2011

ISBN

0-470-97650-0

1-119-99255-9

1-119-99380-6

Descrizione fisica

1 online resource (186 p.)

Classificazione

BUS000000

Disciplina

658.8/12

658.812

Soggetti

Customer services

Success in business

Electronic books.

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia



Note generali

Includes index.

Nota di contenuto

BEYOND THE FAMILIAR: Long-Term Growth through Customer Focus and Innovation; Table of Contents; Preface; Acknowledgements; CHAPTER ONE: WHAT EVERY CEO WANTS; CHAPTER TWO: YOUR PROMISE TO THE CUSTOMER; CHAPTER THREE: DELIVERING TODAY'S PROMISE BETTER AND BETTER EVERY DAY; CHAPTER FOUR: DRIVING THE MARKET BY RELENTLESSLY IMPROVING  THE PROMISE; CHAPTER FIVE: INNOVATING BEYOND THE FAMILIAR; CHAPTER SIX: OPENING UP: WHAT LEADERS MUST DO; POSTSCRIPT; END NOTES; INDEX; About the Authors

Sommario/riassunto

Strong customer-focused companies have a clear, relevant promise which they obsessively deliver day-in, day-out. At the same time, they relentlessly drive the market by evolving the offer in the face of market developments and opportunities. Because they meet customer needs better than the competition, again and again, they are able to generate sustainable, profitable, market-leading organic growth. The problem the book addresses is how to achieve this. The authors identify five key steps using their framework for success:Offer a clear, relevant customer promise



3.

Record Nr.

UNINA9910796151303321

Autore

Diderot Denis <1713-1784, >

Titolo

La marquise de Claye et Saint-Alban / / Denis Diderot

Pubbl/distr/stampa

[Place of publication not identified] : , : Ligaran, , [2015]

©2015

ISBN

2-335-00145-0

Descrizione fisica

1 online resource (32 p.)

Collana

Livre numérique

Disciplina

844.008

Soggetti

French essays

Lingua di pubblicazione

Francese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di contenuto

Couverture; Page de Copyright; Page de titre; La marquise de Claye et Saint-Alban

Sommario/riassunto

Extrait : ""LA MARQUISE : Ah ! vous voilà, Saint-Alban ! Où sont donc mes gens ? Il n'y a là personne pour annoncer ? SAINT-ALBAN : Non, madame. LA MARQUISE, en souriant. Il faut qu'il vous soit arrivé quelque grand malheur ; car, Dieu merci, je ne vous vois plus que lorsque vous êtes chagrin.""