1.

Record Nr.

UNINA9910796046903321

Autore

Janus Steffen

Titolo

Capturing solutions for learning and scaling up : : documenting operational experiences for organizational learning and knowledge sharing  / / Steffen Soulejman Janus

Pubbl/distr/stampa

Wasington, D.C. : , : The World Bank, , [ 2017]

c2017

Descrizione fisica

1 online resource (viii, 116 pages) : illustrations (chiefly color) ; ; 23 cm

Disciplina

658.3/124

Soggetti

Knowledge management

Organizational learning

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Nota di bibliografia

Includes bibliographical references.

Nota di contenuto

About this guide -- Acknowledgments -- About the author -- Introduction -- Step 1. Identification -- Step 2. Capturing -- Step 3. Validation -- Step 4. Formatting -- Step 5. Packaging for learning and scaling up -- Appendixes -- Glossary -- References.

Sommario/riassunto

"This step-by-step guide describes how to systematically capture knowledge gained from operational experiences and use it to inform decision making and support professional learening. It shows how to assemble the captured lessons and takeaways in the form of knowledge assets--discrete and consistently formatted documents that present answers to one specific question or challenge. The guide assumes that the enabling work discussed in the World Bank handbook, Becoming a Knowledge-Sharing Organization, has already taken place. The intended audience for Capturing Solutions for Learning and Scaling Up includes professionals, mid-level managers, knowledge and learning experts, and IT specialists, particularly those in the public sector of developing countries"--Back cover.