| |
|
|
|
|
|
|
|
|
1. |
Record Nr. |
UNINA9910795675903321 |
|
|
Autore |
Burnett Sarah |
|
|
Titolo |
The autonomous enterprise : powered by AI / / Sarah Burnett |
|
|
|
|
|
Pubbl/distr/stampa |
|
|
England : , : BCS Learning & Development Limited, , [2022] |
|
©2022 |
|
|
|
|
|
|
|
|
|
ISBN |
|
|
|
|
|
|
Descrizione fisica |
|
1 online resource (221 pages) |
|
|
|
|
|
|
Disciplina |
|
|
|
|
|
|
Soggetti |
|
|
|
|
|
|
Lingua di pubblicazione |
|
|
|
|
|
|
Formato |
Materiale a stampa |
|
|
|
|
|
Livello bibliografico |
Monografia |
|
|
|
|
|
Nota di contenuto |
|
Front Cover -- Half-Title Page -- Bcs, The Chartered Institute For It -- Title Page -- Copyright Page -- Contents -- List of figures and tables -- Author -- Foreword by Professor Leslie Willcocks -- Acknowledgements -- Abbreviations -- Glossary -- Useful websites -- Preface -- PART 1: THE RISE OF THE AUTONOMOUS ENTERPRISE -- 1. INTRODUCTION AND OVERVIEW -- What is the autonomous enterprise and why we need to learn about it? -- The birth of the autonomous enterprise -- AI for innovation -- AI for efficiency -- Going from digital to phygital -- AI adoption -- Summary -- 2. WHAT YOU NEED TO KNOW ABOUT AI -- The evolution of AI and why it is rapidly advancing now -- Breaking it down: Making AI work for you -- Summary -- 3. AI FOR INNOVATION -- Applying AI to innovation in your business -- AI and creativity -- The AI fountain -- Summary -- 4. AI FOR EFFICIENCY -- Bringing AI for efficiency to life -- What is intelligent automation? -- The role of IA in business efficiency -- IA technologies -- Summary -- PART 2: CASE STUDIES -- 5. THE BIONIC CUSTOMER SERVICE AGENT AT SIEMENS GLOBAL BUSINESS SERVICES -- About Siemens Global Business Services -- The business context -- The bionic agent for service ticket processing -- Summary -- 6. RETAINING THE HUMAN TOUCH AT CALDERDALE COUNCIL -- Background -- About Calderdale Council -- The business context -- Introducing VIRA -- Summary -- 7. AI IMPROVING STROKE CARE AT THE ROYAL BERKSHIRE NHS FOUNDATION TRUST -- About RBFT -- The healthcare context -- Under the hood of the technology -- Summary -- 8. AI IN SALES OPTIMISATION AT |
|
|
|
|
|
|
|
|
|
|
WÄRTSILÄ -- About Wärtsilä -- The business context -- The sales optimisation solution -- Summary -- PART 3: THE SHAPE OF THINGS TO COME - THE AUTONOMOUS ENTERPRISE -- 9. THE AUTONOMOUS ENTERPRISE -- The start of the journey -- Autonomous enterprise definition. |
Turning knowledge processes inside out -- The autonomous enterprise mindset -- The ongoing autonomous enterprise journey -- How things can go wrong -- Summary -- 10. AUTOMATION AND SOCIETY -- Jobs for humans -- Creation of new roles -- AI ethics -- Ethical technology -- AI for good -- Summary -- Afterword -- References -- Further reading -- Index. |
|
|
|
|
|
| |