Lean six sigma in higher education : a practical guide for continuous improvement professionals in higher education / / edited by Jiju Antony (Heriot Watt University, UK)

• Record Nr.: UNINA9910794238003321
• Pubbl/distr/stampa: Bingley, England : , : Emerald Publishing Limited, , [2021]; ©2021
• ISBN: 1-78769-929-3; 1-78769-931-5
• Descrizione fisica: 1 online resource (257 pages) : illustrations
• Disciplina: 658.4013
• Soggetti: Universities and colleges - Administration; Education - Higher; Colleges of higher education
• Lingua di pubblicazione: Inglese
• Formato: Materiale a stampa
• Livello bibliografico: Monografia
• Note generali: Includes index.
• Nota di contenuto: Prelims -- Chapter 1 An overview of lean six sigma -- Chapter 2 Academic leadership their culture and characteristics -- Chapter 3 Lean six sigma in higher education: state-of-the-art findings and agenda for future research -- Chapter 4 Challenges in the deployment of LSS in the higher education sector: viewpoints from leading academics and practitioners -- Chapter 5 Readiness factors for the implementation and deployment of lean six sigma (or operational excellence) in higher education -- Chapter 6 Basic lean six sigma tools for higher education -- Chapter 7 Perceived non-value added activities in the research grant application process through a lean six sigma lens -- Chapter 8 Voice of the customer in higher education -- Chapter 9 A lean six sigma maturity model for higher education institutions -- Chapter 10 Lean six sigma roadmap for implementation in higher education sector -- Chapter 11 Six sigma and big data -- Chapter 12 Case studies of lss in higher education -- Index.
• Sommario/riassunto: This book illustrates the integration of both Lean and Six Sigma as a process excellence methodology which can be utilized in Higher Education environments for achieving and sustaining world class ; efficiency and effectiveness. It showcases various studies carried out by leading research scholars, academics and practitioners.