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Record Nr. |
UNINA9910457098303321 |
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Autore |
Murray Joseph |
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Titolo |
Using CiviCRM [[electronic resource] ] : develop and implement a fully-functional, systematic CRM plan for your organization using CiviCRM / / Joseph Murray, Brian P. Shaughnessy |
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Pubbl/distr/stampa |
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Birmingham, UK, : Packt Open Source Pub., c2011 |
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ISBN |
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1-283-01608-7 |
9786613016089 |
1-84951-227-2 |
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Descrizione fisica |
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1 online resource (464 p.) |
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Altri autori (Persone) |
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Disciplina |
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Soggetti |
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Management - Computer programs |
Management - Communication systems |
Electronic books. |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Nota di contenuto |
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Cover; Copyright; Credits; Foreword; About the Authors; About the Reviewers; www.PacktPub.com; Table of Contents; Preface; Chapter 1:Achieving Your Mission with CiviCRM; Why your organization needs Constituent Relationship Management; What is Constituent Relationship Management?; Customer Relationship Management versus Constituent Relationship Management; Who are your constituents?; When is CiviCRM the best CRM?; Thinking through alternatives; Other CRMs; Why CiviCRM?; Focused on needs of non-profits; User satisfaction; No vendor lock-in; Integration with Drupal and Joomla!; Total cost |
Dynamic open source developmentDocumentation; Responsive community support; How CiviCRM will help your organization; Summary; Chapter 2:Planning Your CRM Implementation; Barriers to success; Perfection is the enemy of the good; Development methodologies; The conventional Waterfall Development methodology; Iterative development methodology; Agile development methodology; Food Pantry Association of Greater Metropolis; Right-sizing the process; Building the team; Getting started; Creating a baseline; Developing the vision; Creating a project plan; Total cost of ownership |
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Focusing on constituents and missionRethinking organizational processes; Determining your needs; Functional requirements; Contact record management; Contact subtypes; Custom data; e-Newsletters and bulk e-mails; Fundraising; Memberships and subscriptions; Events; Grant management; Activities; Case management; Roles and permissions; CMS integration; Third-party integration; Server sourcing; Implementation plan; Summary; Chapter 3:Installation, Configuration, and Maintenance; Installing CiviCRM; Installation in Joomla!; Installation in Drupal; Browser/FTP procedure; Drush procedure |
Installation troubleshootingConfiguring CiviCRM; Site Configuration; Viewing and Editing Contacts; Sending e-mails; Handling return e-mail traffic; Maintaining a good e-mail server reputation; Configuring the e-mail processor; Online payment processors; Integrated versus redirection processors; Configuring the payment processor; System workflow templates; Organization, customization, and components; Organize your contacts; Customize Data, Forms and Screens; Components; Option Lists; Synchronization with CMS users; Drupal access control for CiviCRM; CiviGroup Roles Sync; CiviMember Roles Sync |
CiviCRM OG SyncCiviCRM access control under Drupal; Dashboard; Navigation; Setting up cron jobs; Upgrades and maintenance; Version and revision upgrades; Joomla! upgrades; Drupal upgrades; Moving an installation to a new server; System maintenance; Developing a backup policy and procedure; Summary; Chapter 4:CiviCRM Basics: Moving through the System and Working with Contacts; Introduction to the interface; Contacts; Individuals, organizations, and households; Contact subtypes; Planning your contact types; Core information fields; Contact details; Custom data; Address |
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Sommario/riassunto |
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Develop and implement a fully functional, systematic CRM plan for your organization Using CiviCRM |
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2. |
Record Nr. |
UNINA9910792982203321 |
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Autore |
Zähringer Raphael |
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Titolo |
Hidden topographies : traces of urban reality in dystopian fiction / / Raphael Zahringer |
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Pubbl/distr/stampa |
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Berlin, [Germany] ; ; Boston, [Massachusetts] : , : De Gruyter, , 2017 |
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©2017 |
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ISBN |
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Descrizione fisica |
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1 online resource (290 pages) : illustrations, tables, maps |
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Collana |
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Buchreihe der Anglia / Anglia Book Series ; ; Volume 57 |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Nota di contenuto |
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Frontmatter -- Acknowledgments -- Contents -- List of Figures -- List of Tables -- List of Abbreviations -- I. Introduction -- II. From More to Miéville: the Dystopian Tradition -- III. Literature and Maps, Maps and Literature -- IV. Urban Spaces: Taking a Stroll -- V. Against the Grain: Borders and Transgressions -- VI. Systems Theory and the Fiction of Probable Reality -- VII. Conclusion -- Works Cited -- Name Index -- Subject Index |
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Sommario/riassunto |
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This book examines dystopian fiction's recent paradigm shift towards urban dystopias. It links the dystopian tradition with the literary history of the novel, spatio-philosophical concepts against the backdrop of the spatial turn, and systems-theory. Five dystopian novels are discussed in great detail: China Miéville's Perdido Street Station (2000) and The City & The City (2009), City of Bohane (2011) by Kevin Barry, John Berger's Lilac and Flag (1992), and Divided Kingdom (2005) by Rupert Thomson. The book includes chapters on the literary history of the dystopian tradition, the referential interplay of maps and literature, urban spaces in literature, borders and transgressions, and on systems-theory as a tool for charting dystopian fiction. The result is a detailed overview of how dystopian fiction constantly adapts to - and reflects on - the actual world. |
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