1.

Record Nr.

UNINA9910792846603321

Autore

Jay Jason J.

Titolo

Breaking through gridlock : the power of conversation in a polarized world / / Jason Jay, Gabriel Grant

Pubbl/distr/stampa

Oakland, : Berrett-Koehler Publishers

Oakland, California : , : Berrett-Koehler Publishers, , [2017]

�2017

ISBN

1-62656-896-0

Edizione

[First edition.]

Descrizione fisica

1 online resource (xxii, 216 pages) : illustrations

Collana

BK life book

Gale eBooks

Disciplina

302.34/6

Soggetti

Interpersonal communication

Interpersonal conflict

Conversation

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Nota di bibliografia

Includes bibliographical references and index.

Nota di contenuto

1. How we get stuck : breakdowns in conversation -- 2. (In)authenticity : the key to getting unstuck -- 3. Know what you bring : the hidden baggage of conversations -- 4. Locate the bait : what we gain when conversations lose -- 5. Dare to share : moving past the talking points -- 6. Start talking : bringing conversations back to life -- 7. Embrace the tension : how our differences can make a difference -- 8. Widen the circle : building inclusive movements.

Sommario/riassunto

This book offers advocates and aspiring change agents steps for opening the lines of communication when difficult or contentious conversations get stuck.