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Record Nr. |
UNINA9910791203303321 |
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Autore |
Holroyd Jane |
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Titolo |
Improving personal and organisational performance in social work / / Jane Holroyd |
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Pubbl/distr/stampa |
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Los Angeles : , : SAGE, , 2012 |
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ISBN |
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0-85725-996-2 |
0-85725-997-0 |
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Descrizione fisica |
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1 online resource (169 p.) |
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Collana |
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Post-qualifying social work |
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Disciplina |
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Soggetti |
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Social service - Practice |
Social work administration |
Social workers |
Achievement motivation |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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"Leadership and management handbooks"--Cover. |
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Nota di bibliografia |
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Includes bibliographical references and index. |
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Nota di contenuto |
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Cover; Contents; List of figures; List of tables; List of activities; Foreword; About the author; Acknowledgements; Introduction; Part 1 - Understanding thoughts and behaviours; Section 1 Starting with self; Section 2 How to understand our thoughts; Section 3 The process of behaviour; Section 4 Creating positive mind solutions; Section 5 Representational systems and words; Section 6 Anchoring; Part 2 Becoming an exquisite communicator; Section 7 Understanding communication; Section 8 Advanced questioning skills model; Part 3 Effective influencing and motivating others |
Section 9 Persuasive languageSection 10 Motivational language; Part 4 Leading self; Section 11 Understanding and enhancing thought processes; Section 12 Reframing; Section 13 Setting well-formed outcomes; Appendix; References; Suggested further reading; Index |
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Sommario/riassunto |
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An introduction to performance management for social workers |
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