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Record Nr. |
UNINA9910791077803321 |
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Titolo |
Hidden conflict in organizations : uncovering behind-the-scenes disputes / / Deborah M. Kolb, Jean M. Bartunek, editors |
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Pubbl/distr/stampa |
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Thousand Oaks, Calif. : , : SAGE, , 1992 |
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©1992 |
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ISBN |
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1-4833-2589-X |
1-4522-5326-9 |
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Descrizione fisica |
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1 online resource (ix, 241 pages) |
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Collana |
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SAGE focus editions ; ; v. 141 |
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Altri autori (Persone) |
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KolbDeborah M |
BartunekJean |
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Disciplina |
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Soggetti |
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Interpersonal conflict |
Mediation |
Conflict management |
Organizational sociology |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Nota di bibliografia |
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Includes bibliographical references and indexes. |
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Nota di contenuto |
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Cover; Contents; Preface; Chapter 1 - Introduction: The Dialectics of Disputing; Chapter 2 - Drinking Our Troubles Away: Managing Conflict in a British Police Agency; Chapter 3 - Women's Work: Peacemaking in Organizations; Chapter 4 - The Private Ordering of Professional Relations; Chapter 5 - The Role of Conflict in a Second Order Change Attempt; Chapter 6 - The Culture of Mediation: Private Understandings in the Context of Public Conflict; Chapter 7 - The Suppression of Gender Conflict in Organizations; Chapter 8 - Culture and Conflict: The Cultural Roots of Discord |
Chapter 9 - Bringing Conflict Out from behind the Scenes: Private, Informal, and Nonrational Dimensions of Conflict in OrganizationsAuthor Index; Subject Index; About the Authors |
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Sommario/riassunto |
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Conflict is a persistent fact of organizational life. Much of it, however, rarely becomes public and instead is expressed 'behind the scenes' in such forms as avoidance, toleration, gossip, and vengence. This book takes examples from a number of organizational settings and makes the case that far from being an occasional occurrence, conflict is |
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