1.

Record Nr.

UNINA9910790683003321

Autore

Collins Rod

Titolo

Wiki management : a revolutionary new model for a rapidly changing and collaborative world / / Rod Collins

Pubbl/distr/stampa

New York : , : AMACOM, , [2014]

©2014

ISBN

0-8144-3309-X

Edizione

[1st edition]

Descrizione fisica

1 online resource (241 p.)

Disciplina

006.7

Soggetti

Wikis (Computer science)

Web sites

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references and index.

Nota di contenuto

Cover; Title Page; Copyright Page; Dedication Page; Table of Contents; Preface; Acknowledgments; 1. Getting on the Right Bus; 2. Letting Go of an Old Mindset; 3. Resetting the 3 M's; 4. Understand what's Most Important to Customers; 5. Aggregate and Leverage Collective Intelligence; 6. Build Shared Understanding by Bringing Everyone Together in Open Conversations; 7. Focus on the Critical Few Performance Drivers; 8. Hold People Accountable to their Peers; Epilogue; Notes; Index; About the Author

Sommario/riassunto

We now live in a "wiki" world where mass collaboration is not only possible-it's often the best solution. Conventional management thought assumes that command-and-control is the most effective way to organize the efforts of large numbers of people, but rapid change and increasing complexity have rendered that model obsolete. As a result, most managers today lack the skills and knowledge needed to succeed in an age when networks are proving smarter and faster than hierarchies. Designing organizations for mass collaboration demands a new and very different model-wiki management.