1.

Record Nr.

UNINA9910790560003321

Autore

Bourne Kelly C

Titolo

Application administrators handbook : installing, updating and troubleshooting software / / Kelly C. Bourne

Pubbl/distr/stampa

Waltham, MA : , : Morgan Kaufmann, , 2014

ISBN

1-78402-343-4

0-12-401712-6

Edizione

[1st edition]

Descrizione fisica

1 online resource (xv, 598 pages) : illustrations (some color)

Collana

Gale eBooks

Disciplina

005.1/6

Soggetti

Software maintenance

Software engineering - Management

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Includes index.

Nota di bibliografia

Includes bibliographical references and index.

Nota di contenuto

Overview -- Design -- Architecture -- Features common to many applications -- Specifics about your application -- Taking (assuming?) responsibility for an application -- Change control -- Installing software -- Support software -- Updates and patches -- Supporting your application -- Disaster recover -- Handling problems with the application -- Repetitive activities -- Security -- The server -- Tuning -- The network -- Your organization -- The user's viewpoint -- The vendor -- The government gets involved -- System tools - common -- System tools - microsoft -- System tools - unix -- Tools you can or should develop -- Third party tools -- Troubleshooting tips -- Things to do in advance that pay off -- Things that will happen that you don't want to think about -- The end of days - decommissioning an application -- What every application administrator should know -- Education -- Parting advice, perhaps unsolicited.

Sommario/riassunto

An application administrator installs, updates, optimizes, debugs and otherwise maintains computer applications for an organization. In most cases, these applications have been licensed from a third party, but they may have been developed internally. Examples of application types include enterprise resource planning (ERP), customer resource management (CRM), and point of sale (POS), legal contract management, time tracking, accounts payable/receivable, payroll, SOX



compliance tracking, budgeting, forecasting and training. In many cases, the organization is absolutely dependent that these