Hauptbeschreibung According to Frank Appel, CEO of Deutsche Post DHL, within its Strategy 2015 framework, DHL will ""become the logistics company for the world"". In times of globalization and economic downturn, the effects of which can be felt in the entire logistics industry, this goal is an enormous challenge for DHL. In order to attain this goal, it is essential for DHL to create a closer linkage of its business areas, to slim down its processes and to put a stronger focus on the ever-changing needs of the customer.The objective of this book is to offer cost reduction sol |