1.

Record Nr.

UNINA9910789605003321

Autore

Jordan-Meier Jane

Titolo

The four stages of highly effective crisis management : how to manage the media in the digital age / / Jane Jordan-Meier

Pubbl/distr/stampa

Boca Raton : , : CRC Press, , 2011

ISBN

0-429-24847-4

1-283-27958-4

9786613279583

1-4398-5374-6

Edizione

[1st.]

Descrizione fisica

1 online resource (310 p.)

Disciplina

302.23/068

Soggetti

Mass media - Management

Crisis management

Online social networks

Public relations

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references.

Nota di contenuto

Media, crisis, and new reporting tools -- What is a crisis? -- Unfolding crisis -- Crisis is triggered -- A crisis stops the show -- Case in point: Virginia Tech -- The role of media in a crisis -- Social, interactive, and everywhere all the time -- Today's news from multiple platforms -- Old media play a role in the social media revolution: social or leave -- Power to the people: the rise of hyperlocal news -- Mainstream media are still a factor -- Social media's role in crisis -- Media ethics? what drives traditional media behavior -- Twitter: is it a fad or the "8 bazillion pound gorilla?" -- Overview -- Background.

Sommario/riassunto

From the Japanese tsunami and the Egyptian revolution to the Haitian earthquake and the Australian floods, social media has proven its power to unite, coalesce, support, champion, and save lives. Presenting cutting-edge media communication solutions, The Four Stages of Highly Effective Crisis Management explains how to choose the appropriate language and media outlet to properly convey your message during and after a crisis.Unveiling the secrets of how to manage the media in a crisis, the book examines how rapidly evolving



social media and Web 2.0 technologies