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Record Nr. |
UNINA9910789488703321 |
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Titolo |
International handbook of practice-based performance management [[electronic resource] /] / edited by Patria de Lancer Julnes ... [et al.] |
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Pubbl/distr/stampa |
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Los Angeles, [Calif.] ; ; London, : SAGE, 2008 |
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ISBN |
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1-78268-998-2 |
1-4522-6176-8 |
1-4129-8271-5 |
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Descrizione fisica |
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1 online resource (xxi, 534 p.) : ill |
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Altri autori (Persone) |
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Disciplina |
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Soggetti |
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Government productivity |
Administrative agencies - Management |
Administrative agencies - Auditing |
Nonprofit organizations - Management |
Organizational effectiveness |
Total quality management |
Performance - Measurement |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Description based upon print version of record. |
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Nota di bibliografia |
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Includes bibliographical references and index. |
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Nota di contenuto |
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Cover; Contents; Prologue; Acknowledgments; PART I: State of the Art; 1 - Emerging Developments in Performance Measurement; 2 - Assessing Performance in Nonprofit Service Agencies; 3 Performance; PART II: Using Performance Information to Improve Program Performance and Accountability; 4 - Can Performance Measurement Support Program Performance Improvement and Accountability?; 5 - Using Performance Measurement and Competition to Make Administrations Accountable; 6 Recognizing Credible Performance Reports; 7 - Advancing Performance Measurement and Management for Accountability |
8 - Analyzing Performance DataPART III: Informing and Involving Citizens and Other Stakeholders; 9 - Making Performance Measurement Relevant: Informing and Involving Stakeholders in Performance Measurement; 10 - Citizen-Involved Performance Measurement; 11 - Performance Measurement and Educational Accountability; 12 - |
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