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Record Nr. |
UNINA9910789092203321 |
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Autore |
St. Clair Guy <1940-> |
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Titolo |
Customer service in the information environment / / Guy St. Clair |
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Pubbl/distr/stampa |
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London ; ; New Jersey : , : Bowker-Saur, , [1993] |
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©1993 |
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ISBN |
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Edizione |
[Reprint 2012] |
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Descrizione fisica |
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1 online resource (158 p.) |
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Collana |
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Information Services Management Series |
Information services management |
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Disciplina |
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Soggetti |
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Information services |
Information services industry - Customer services |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Description based upon print version of record. |
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Nota di bibliografia |
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Includes bibliographical references (pages [139]-141) and index. |
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Nota di contenuto |
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part I. Customer service: an introduction -- part II. Initial stages -- part III. The players -- part Ivolume Key tools -- part volume Benefits to the customer/user. |
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