1.

Record Nr.

UNINA9910463673103321

Autore

Jurkscheit Jane

Titolo

An analysis of the success factors in implementing an ITIL-based IT change and release management application : based on the IBM change and configuration management database (CCMDB) / / Jane Jurkscheit

Pubbl/distr/stampa

Hamburg, Germany : , : Anchor Academic Publishing, , 2014

©2014

ISBN

3-95489-572-2

Descrizione fisica

1 online resource (69 p.)

Disciplina

620.0011

Soggetti

Systems engineering

Information management - Germany

Electronic books.

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references.

Nota di contenuto

An analysis of the success factors in implementing an ITIL-based IT Change and Release Management Application; I Abstract; II Table of contents; III List of figures and graphs; IV List of tables; V Glossary and Abbreviations; 1. Introduction; 1.1. The organisation; 1.1.1. The Anonym group; 1.1.2. The Anonym-IT GmbH; 1.2. Course of the project; 1.3. Aims; 1.4. Demarcation; 1.5. Procedure; 2. Literature Review; 2.1. Purpose of an IT change and release management; 2.2. Critical success factors of organisational change management; 2.3. Critical success factors of an IT system implementation

2.3.1. Business process reengineering2.3.2. Additional success factors for IT systems; 2.4. IT process modelling with the support of a reference models; 2.4.1. Comparison of the three reference models; 2.4.2. Interconnecting of the three reference models; 2.5. Definition of success factors in IT projects; 2.6. Hypotheses; 3. Empirical Research Methodology; 3.1. Research approaches; 3.1.1. Interpretivsm vs. realism; 3.1.2. Deductive vs. inductive research; 3.1.3. Quantitative vs. Qualitative Research approach; 3.2. Population and Sampling; 3.2.1. Sampling of the employee questionnaire

3.2.2. Sampling of the employee interview3.3. Data Analysis; 3.4. Reliability; 3.5. Limitations; 4. Presentation and analysis of data; 4.1.



Demographical statistic; 4.1.1. Questionnaire; 4.1.2. Interview; 4.2. Results of questionnaire; 4.2.1. Need of an IT Change Management; 4.2.2. General Success Factor Analysis; 4.2.3. Additional success factor analysis; 4.2.4. Adoption of ITIL® process success factors for RfC and IT change; 4.2.5. Justification the adoption of ITIL® process for RfC and IT change; 4.2.6. ITIL® process success factors of the RfC / change authorisation

4.2.7. Justification of the RfC / change authorisation4.2.8. Personal ITIL® benefits; 4.3. Results of the interview; 4.3.1. Additional success factor analysis of question 4.2.3; 4.3.2. Justification the adoption of ITIL® process for RfC and IT change of question 4.2.5; 4.3.3. Justification of the RfC / change authorisation of question 4.2.7; 4.3.4. Additional issues of the interview; 5. Conclusions and recommendations; 5.1. Conclusion of the need of the IT change and release management; 5.2. Conclusion of the demographical statistic; 5.3. Conclusions of the hypothesises; 5.3.1. Hypothesis 1

5.3.2. Hypothesis 25.3.3. Hypothesis 3; 5.3.4. Hypothesis 4; 5.3.5. Hypothesis 5; 5.4. Managerial recommendations for the organisation; 5.5. Managerial recommendations for other companies; 5.6. Theoretical implications; 6. List of references; 7. Appendices; 7.1. The five ITIL® units; 7.2. ITIL® Transition unit with IT change and release management; 7.3. ITIL® IT Change Management Process Workflow

Sommario/riassunto

In the past few years, the majority of IT managers followed a strategy to introduce an IT change and release management application in order to ensure the quality of the IT environment for the future. The present book investigates if the implementations of the given success factors are leading to a successful implementation of a workflow-based IT change, and release management application. Moreover, further success factors will be introduced and discussed. First, the author discusses the HR change management in relation with the eight step model of Kotter, and the outcome of its critic



2.

Record Nr.

UNINA9910789083403321

Autore

Nomura Kichisaburō <1877-1964.>

Titolo

The occupation-era correspondence of Kichisaburo Nomura / compiled, edited, and with an introduction by Peter Mauch ; [foreword by James E. Auer]

Pubbl/distr/stampa

Folkestone, Kent, UK : , : Global Oriental, , 2010

ISBN

1-282-48617-9

1-283-26575-3

9786612486173

9786613265753

90-04-21292-2

Descrizione fisica

1 online resource (260 p.)

Collana

Brill eBook titles 2010

Altri autori (Persone)

AuerJames E

MauchPeter (Peter Cameron)

Disciplina

952

952.044

Soggetti

Admirals - Japan

Diplomats - Japan

Japan Foreign relations United States Sources

Japan History Allied occupation, 1945-1952 Sources

United States Foreign relations Japan Sources

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references and index.

Nota di contenuto

Preliminary Material / P. Mauch -- Introduction / P. Mauch -- Part I. The Early Occupation Period, 1945–1947 / P. Mauch -- Part 2. The Cold War And Japan’s Economic Revival, 1948 / P. Mauch -- Part 3. The Cold War And Japanese Security, January 1949–May 1950 / P. Mauch -- Part 4. The Korean War And Japanese Security, June 1950–August 1951 / P. Mauch -- Part 5. Japanese Independence And Defensibility, September 1951–December 1952 / P. Mauch -- Notes / P. Mauch -- Bibliography / P. Mauch -- Index / P. Mauch.

Sommario/riassunto

This book is based on the recent discovery of the personal papers of Kichisaburo Nomura – Japanese admiral, one-time foreign minister, pre-Pearl Harbor ambassador to the United States, and “spiritual



godfather” of postwar Japan’s Maritime Self-Defense Force. The volume reproduces Nomura’s occupation-era correspondence with his American friends and associates, including Navy Secretary Daniel Kimball, SCAP Political Advisor William Sebald, former ambassadors William Castle and Joseph Grew, Army and Navy Journal owner John Callan O’Laughlin, as well as Admirals William Pratt, Arleigh Burke, Charles Turner Joy, Ralph Oftsie, and Harold Martin. The correspondence is extraordinarily revealing, and provides rich insights into domestic conditions in occupied Japan, U.S. policies toward occupied Japan, the Cold War in Asia, and Japan’s eventual rearmament. In this way, the book enables readers to confront for themselves a hitherto largely neglected attempt at defining and cementing the post-WWII Japanese-U.S. partnership.