1.

Record Nr.

UNINA9910788928903321

Autore

Wood J. B

Titolo

B4B : how technology and big data are reinventing the customer-supplier relationship / / J. B. Wood, Todd Hewlin, Thomas Lah

Pubbl/distr/stampa

Ashland, Ohio : , : Point B Inc., , [2013]

©2013

ISBN

0-9860462-1-3

Descrizione fisica

1 online resource (240 p.)

Altri autori (Persone)

HewlinTodd

LahThomas E

Disciplina

658.72

Soggetti

Big data

Customer relations

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references and index.

Nota di contenuto

""Copyright""; ""Contents""; ""Introduction""; ""Chapter 1: The Origins of B2B""; ""Chapter 2: New Leaders Emerge""; ""Chapter 3: It�s the Outcome!""; ""Chapter 4: B4B""; ""Chapter 5: Connectedness and the Tower of Power""; ""Chapter 6: Capabilities-Led Transformation""; ""Chapter 7: Pivot 1: Land + Expand Selling""; ""Chapter 8: Pivot 2: Adoption Services""; ""Chapter 9: Pivot 3: The Data Handshake""; ""Chapter 10: Crossing the Line""; ""Epilogue""; ""Endnotes""; ""Index""