1.

Record Nr.

UNINA9910785662303321

Autore

Kati Sumit

Titolo

Retail selling skills [[electronic resource] /] / Sumit Kati

Pubbl/distr/stampa

Mumbai [India], : Himalaya Pub. House, 2010

ISBN

1-282-80437-5

9786612804373

1-4416-7823-9

93-5043-263-3

Edizione

[1st ed.]

Descrizione fisica

1 online resource (165 p.)

Disciplina

300

Soggetti

Selling

Retail trade

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di contenuto

COVER; Contents; Introduction to Retailing; Requirement Mapping for Retail Sales; Customer Identification and Approach; Customer Needs Identification; Importance of Product; 'Buying' - A Memorable Experience; Closing a Sale; Case Study

Sommario/riassunto

Selling is a skill with and appropriate blend of indispensable knowledge. I have incorporated the perfect mix of both along with a pinch of the attitude which is required to succeed as a retail sales personnel. This book will help an Individual to become a better retail salesperson. There is a huge reflection of concerns and the possible solutions which a person could use in the daily scenarios. I have incorporated solutions using the day-to-day real store floor realities, which is very evident in the examples used as well as the tips provided.