Lean IT : enabling and sustaining your lean transformation / / Steven C. Bell and Michael A. Orzen

• Record Nr.: UNINA9910785258403321
• Autore: Bell Steve <1960 Sept. 30, >
• Pubbl/distr/stampa: New York : , : Productivity Press, , 2011
• ISBN: 0-429-24586-6; 1-282-90285-7; 9786612902857; 1-4398-1757-X
• Descrizione fisica: 1 online resource (372 p.)
• Altri autori (Persone): OrzenMichael A
• Disciplina: 004.068/4; 658.514
• Soggetti: Information technology - Management; Information resources management
• Lingua di pubblicazione: Inglese
• Formato: Materiale a stampa
• Livello bibliografico: Monografia
• Note generali: Description based upon print version of record.
• Nota di bibliografia: Includes bibliographical references and index.
• Nota di contenuto: Front cover; Contents; Acknowledgments; Introduction; Section I: Foundation What Is Lean IT and Why Is it Important?; Chapter 1: Why Does Lean IT Matter?; Chapter 2: Foundations of Lean; Chapter 3: The Lean IT and Business Partnership; Section II: Integration Aligning Lean IT and the Business; Chapter 4: Lean IT and Business Process Improvement; Chapter 5: Lean IT Lessons Learned from Lean Manufacturing: Flow and Pull; Chapter 6: Lean Management Systems; Section III: Performance IT Operational Excellence; Chapter 7: Lean IT Operations: ITIL and Cloud Computing; Chapter 8: Lean Software DevelopmentChapter 9: Applying Lean to Project Management; Section IV: Leadership Roadmap; Chapter 10: Leading the Lean IT Transformation; Chapter 11: A Lean IT Roadmap; Section V: Lean IT Case Studies; Case Studies; Appendix A: A Brief History of Continuous Improvement; Appendix B: How Lean and Six Sigma Work Together; Appendix C:Information Wastes; Appendix D: IT Service Desk A3 Example; Index; Back cover
• Sommario/riassunto: Winner of a Shingo Research and Professional Publication AwardInformation Technology is supposed to enable business ; performance and innovation, improve service levels, manage change, and maintain quality and stability, all while steadily reducing operating costs. Yet when an enterprise begins a Lean transformation, too often the IT department is either left out or viewed as an obstacle. What is to be done? Winner of a 2011 Shingo Research and Professional Publication Award, this book shares practical tips, examples, and case studies to help you establish a