Leveraging the impact of 360-degree feedback [[electronic resource] /] / John Fleenor, Sylvester Taylor, Craig Chappelow

• Record Nr.: UNINA9910785089003321
• Autore: Fleenor John W
• Pubbl/distr/stampa: San Francisco, : Pfeiffer, c2008
• ISBN: 1-281-28484-X; 9786611284848; 0-470-26261-3
• Edizione: [1st ed.]
• Descrizione fisica: 1 online resource (129 p.)
• Collana: Pfeiffer essential resources for training and HR professionals
• Altri autori (Persone): TaylorSylvester; ChappelowCraig
• Disciplina: 658.3/125
• Soggetti: 360-degree feedback (Rating of employees); Employees - Rating of; Organizational effectiveness; Leadership
• Lingua di pubblicazione: Inglese
• Formato: Materiale a stampa
• Livello bibliografico: Monografia
• Note generali: "An essential tools resource"--P. [4] of cover.
• Nota di bibliografia: Includes bibliographical references (p. 85-91) and index.
• Nota di contenuto: Leveraging the Impact of 360-Degree Feedback; Contents; Acknowledgments; Introduction; Chapter 1: The Purpose and Uses of 360-Degree Feedback; THE QUALITIES OF 360-DEGREE FEEDBACK; HOW THE CCL 360-DEGREE FEEDBACK PROCESS WORKS; WHY 360-DEGREE FEEDBACK IS NEEDED; THE IMPORTANCE OF MULTIPLE PERSPECTIVES; THE ROLE OF 360-DEGREE FEEDBACK IN THE LEADERSHIP DEVELOPMENT PROCESS; ADMINISTRATIVE VERSUS DEVELOPMENTAL USE OF 360-DEGREE FEEDBACK; IMPLICATIONS; Chapter 2: Implementing a 360-Degree Feedback Process; SETTING GOALS FOR 360-DEGREE FEEDBACK INITIATIVES; ASSESS ORGANIZATIONAL READINESS; DESIGNING THE PROCESSSELECTING OR DESIGNING A 360-DEGREE FEEDBACK INSTRUMENT; STANDARDIZED OR CUSTOMIZED INSTRUMENTS; PREPARING THE PEOPLE INVOLVED; ADMINISTERING THE ASSESSMENT AND PROCESSING THE RESULTS; Chapter 3: Delivering Feedback; FACILITATING A GROUP FEEDBACK SESSION; FACILITATING A ONE-ON-ONE FEEDBACK SESSION; COMBINING FEEDBACK SESSION ; TYPES; LEVERAGING GROUP REPORTS; Chapter 4: Ensuring 360-Degree Feedback Success; ORGANIZATIONAL SUPPORT; GETTING AND USING THE BOSS'S SUPPORT; DEVELOPMENT PLANS; FOLLOW-UP; EVALUATING THE PROCESS; Chapter 5: Current Issues and Future Directions for 360-Degree FeedbackRE-ADMINISTERING ASSESSMENTS; CREATING NORMS; AGREEMENT BETWEEN SELF-RATINGS AND THE RATINGS OF OTHERS; THE FUTURE OF 360-DEGREE FEEDBACK; IMPLICATIONS AND APPLICATIONS; Appendix A: Sample Presentation for Orientation Session; Appendix B: Glossary of 360-Degree Feedback Terms; References; Recommended Resources; Index; About the Authors; Additional Rescources
• Sommario/riassunto: Leveraging the Impact of 360-Degree Feedback is a hands-on guide for implementing and maintaining effective 360-degree feedback as part of learning and development initiatives. Written for professionals who work inside organizations and for consultants working with clients, the book draws on a proven ten-step program and lessons learned over the past twenty years of research and practice. The authors present step-by-step suggestions for the successful implementation of 360-degree feedback as well as a collection of best practices that the Center for Creative Leadership has observed and test