1.

Record Nr.

UNINA9910784976303321

Autore

Rubin Jeffrey <1949->

Titolo

Handbook of usability testing [[electronic resource] ] : how to plan, design, and conduct effective tests / / Jeff Rubin, Dana Chisnell

Pubbl/distr/stampa

Indianapolis, IN, : Wiley Pub., c2008

ISBN

1-118-08040-8

1-281-37454-7

9786611374549

0-470-38608-8

Edizione

[2nd ed.]

Descrizione fisica

1 online resource (386 p.)

Altri autori (Persone)

ChisnellDana

Disciplina

006.7019

Soggetti

User interfaces (Computer systems) - Testing

Computers

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Includes index.

Nota di contenuto

Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests, Second Edition; About the Authors; Credits; Acknowledgments; Contents; Foreword; Preface to the Second Edition; Part I: Usability Testing: An Overview; Chapter 1: What Makes Something Usable?; Chapter 2: What Is Usability Testing?; Chapter 3: When Should You Test?; Chapter 4: Skills for Test Moderators; Part II: The Process for Conducting a Test; Chapter 5: Develop the Test Plan; Chapter 6: Set Up a Testing Environment; Chapter 7: Find and Select Participants; Chapter 8: Prepare Test Materials

Chapter 9: Conduct the Test SessionsChapter 10: Debrief the Participant and Observers; Chapter 11: Analyze Data and Observations; Chapter 12: Report Findings and Recommendations; Part III: Advanced Techniques; Chapter 13: Variations on the Basic Method; Chapter 14: Expanding from Usability Testing to Designing the User Experience; Afterword; Index

Sommario/riassunto

Whether it?s software, a cell phone, or a refrigerator, your customer wants?no, expects?your product to be easy to use. This fully revised handbook provides clear, step-by-step guidelines to help you test your product for usability. Completely updated with current industry best



practices, it can give you that all-important marketplace advantage: products that perform the way users expect. You?ll learn to recognize factors that limit usability, decide where testing should occur, set up a test plan to assess goals for your product?s usability, and more.