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Record Nr. |
UNINA9910784844703321 |
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Titolo |
The impact of performance measurement on performance [[electronic resource] /] / guest editors: Mike Bourne, Steven Melnyk and Norman Faull |
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Pubbl/distr/stampa |
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Bradford, England, : Emerald Group Publishing, c2007 |
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ISBN |
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1-281-07882-4 |
9786611078829 |
1-84663-543-8 |
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Descrizione fisica |
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1 online resource (143 p.) |
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Collana |
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International Journal of Operations and Production Management ; ; 35, no. 8 |
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Altri autori (Persone) |
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BourneMike |
MelnykSteven |
FaullNorman |
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Disciplina |
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Soggetti |
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Industrial productivity |
Production management |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Description based upon print version of record. |
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Nota di contenuto |
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Cover; CONTENTS; EDITORIAL BOARD; Guest editorial; Towards a definition of a business performance measurement system; Towards a contingency approach to performance measurement: an empirical study in Scottish SMEs; The impact of performance measurement in the voluntary sector; The impact of balanced scorecards in a public sector environment; Using SPC to measure a national supermarket chain's suppliers' performance; The impact of performance management on customers' expected logistics performance |
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Sommario/riassunto |
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This e-book contributes to the recent debates on performance measurement in several ways: the key characteristics of a Business Performance Measurement (BPM) system; the contextual factors impacting on the implementation and use of performance measurement in small and medium sized enterprises (SMEs); the use of performance measurement in the voluntary sector; the impact of the Balanced Scorecard in a public sector environment; performance measurement in the context of food retail supply chains; and the |
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