1.

Record Nr.

UNINA9910784616103321

Autore

Denning Stephen

Titolo

The springboard : how storytelling ignites action in knowledge-era organizations / / Stephen Denning

Pubbl/distr/stampa

Oxon [England] : , : Routledge, an imprint of Taylor & Francis, , 2011

ISBN

1-136-01353-9

1-283-58558-8

9786613898036

0-08-051756-0

1-136-01354-7

Descrizione fisica

1 online resource (247 p.)

Collana

Knowledge management

Disciplina

658.4/52

658.4038

658.452

Soggetti

Communication in organizations

Storytelling

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

First published by Butterworth-Heinemann in 2001.

Nota di bibliografia

Includes bibliographical references.

Nota di contenuto

pt. 1. Practice -- pt. 2. Understanding -- pt. 3. Catalysis.

Sommario/riassunto

The Springboard: How Storytelling Ignites Action in Knowledge-Era Organizations is the first book to teach storytelling as a powerful and formal discipline for organizational change and knowledge management. The book explains how organizations can use certain types of stories (""springboard"" stories) to communicate new or envisioned strategies, structures, identities, goals, and values to employees, partners and even customers.  Readers will learn techniques by which they can help their organizations become more unified, responsive