1.

Record Nr.

UNINA9910784475303321

Autore

McNabb David E.

Titolo

Knowledge management in the public sector : a blueprint for innovation in government / / David E. McNabb

Pubbl/distr/stampa

London ; ; New York : , : Routledge, , 2015

ISBN

1-317-46669-1

1-315-70305-X

1-317-46670-5

1-280-91278-2

9786610912780

0-7656-2176-2

Descrizione fisica

1 online resource (344 p.)

Disciplina

352.3/8

Soggetti

Knowledge management

Organizational learning

Public administration - Information technology

Electronic government information

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

"First published 2007 by M.E. Sharpe"--t.p. verso.

Nota di bibliografia

Includes bibliographical references (p. 291-302) and index.

Nota di contenuto

Historical foundations of KM -- KM : a self-regulating social system -- The technology and processes subsystem -- Knowledge processes and policy directives -- Principles and processes in implementing KM -- Building a collaborative learning culture -- KM and organizational learning -- KM and innovation in government -- Knowledge management in the public sector -- The public-sector chief knowledge officer -- Knowledge management at NASA / Edward Hoffman, Jon Boyle, and Anthony J. Maturo -- KM at the army's communications-electronics command / Susan L. Kappi -- KM at the Virginia Department of Transportation / Maureen L. Hammer -- Conclusion : knowledge management's role in the drive to transform government.

Sommario/riassunto

Introduces public management students and government and nonprofit administrators to the practices of Knowledge Management. This book focuses on knowledge management techniques in government



agencies, and it covers such concepts as collecting, categorizing, processing, distributing, and archiving critical organization data and information.