1.

Record Nr.

UNINA9910784206003321

Autore

Siess Judith A

Titolo

The visible librarian [[electronic resource] ] : asserting your value with marketing and advocacy / / Judith A. Siess

Pubbl/distr/stampa

Chicago, : American Library Association, 2003

ISBN

0-8389-9876-3

Descrizione fisica

1 online resource (172 p.)

Disciplina

021.7

Soggetti

Libraries - Public relations

Libraries - Marketing

Advertising - Libraries

Public services (Libraries)

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references (p. 123-146) and index.

Nota di contenuto

The primacy of customer service and other basics -- Doing the groundwork : marketing -- Publicity : the tangibles -- Public relations : the personal touch -- Advocacy : putting it all together.

Sommario/riassunto

Recent law, corporate, and even public library closings are the sad confirmation that libraries are no longer a given. Despite the fact that librarians bring unique value to their communities and organizations, too often their work goes on under the radar. The benefits provided by information professionals are invisible and taken for granted as Internet search engines replace real experts. It's time to assert your value and the value of the resources you marshal. Step from behind the desk or computer to make your community aware of just how indispensable your services are. Here are all the too