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Record Nr. |
UNINA9910783982203321 |
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Autore |
Harper Richard |
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Titolo |
Organisational change and retail finance [[electronic resource] ] : an ethnographic perspective / / Richard Harper, Dave Randall, and Mark Rouncefield |
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Pubbl/distr/stampa |
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London ; ; New York, : Routledge, 2000 |
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ISBN |
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1-134-63200-2 |
1-280-33081-3 |
9786610330812 |
0-203-25714-6 |
0-203-02999-2 |
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Descrizione fisica |
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1 online resource (198 p.) |
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Collana |
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Routledge international studies in money and banking ; ; 8 |
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Altri autori (Persone) |
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RandallDave |
RouncefieldMark |
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Disciplina |
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Soggetti |
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Bank management |
Bank management - Great Britain |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Description based upon print version of record. |
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Nota di bibliografia |
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Includes bibliographical references (p. [165]-178) and index. |
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Nota di contenuto |
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Book Cover; Title; Copyright; Contents |
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Sommario/riassunto |
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Financial organizations, like many others, are undergoing radical change. This is affecting both their organizational processes and the technology that supports those processes. This book reports on the use of sociological ethnography in helping guide these changes, both in terms of helping better understanding and redraw work processes and through providing more accurate and flexible understanding of the role technology plays. It places the reported research in context by contrasting it with those approaches more commonly associated with change, including business process engineering, partici |
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