1.

Record Nr.

UNINA9910783390103321

Titolo

Performance measurement in the 21st century [[electronic resource] ] : from performance measurement to performance management / / Guest editor Dr. Yasar Jarrar

Pubbl/distr/stampa

Bradford, England, : Emerald Group Publishing, c2004

ISBN

1-281-76229-6

9786611762292

1-84544-187-7

Descrizione fisica

1 online resource (102 p.)

Collana

Business Process Management Journal. No. 5 ; ; Vol. 10

Altri autori (Persone)

JarrarYasar

Disciplina

658.3125

Soggetti

Production management

Product management

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di contenuto

CONTENTS; Advisory group and editorial board; Extracting value from data; From process measurement to performance improvement; Structure, speed and salience; Measuring employee assets; Intellectual capital; Proposed analysis of performance measurement; Activity-based costing for logistics and marketing

Sommario/riassunto

Focuses on the performance planning value chain (PPVC). The PPVC is the latest thinking in the field of Performance Measurement developed by the Centre for Business Performance, Cranfield School of Management. It provides a systemic process for using data to enhance decision making,bringing together a vast array of tools to extract value from data and focus efforts on what will add real value to the organisation.