1.

Record Nr.

UNINA9910783241203321

Titolo

Emotion in organizations [[electronic resource] /] / edited by Stephen Fineman

Pubbl/distr/stampa

London, : SAGE, c2000

ISBN

1-4462-2821-5

0-7619-6625-0

1-280-37014-9

9786610370146

1-4129-3201-7

Edizione

[2nd ed.]

Descrizione fisica

1 online resource (viii, 289 p.) : ill

Altri autori (Persone)

FinemanStephen

Disciplina

158.7

Soggetti

Organizational behavior

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references and indexes.

Nota di contenuto

Cover; Contetns; Contributors; Acknowledgements; Chapter 1 - Emotional Arenas Revisited; Chapter 2 - Narratives of Compassion in Organizations; Chapter 3 - Feeling at Work; Chapter 4 - Relational Experiences and Emotion at Work; Chapter 5 - Emotion Metaphors in Management: The Chinese Experience; Chapter 6 - Commodifying the Emotionally Intelligent; Chapter 7 - Bounded Emotionality at The Body Shop; Chapter 8 - Asthetic Symbols as Emotional Cues; Chapter 9 - If Emotions were Honoured: A cultural Analysis; Chapter 10 - Emotional Labour and Authenticity: Views From Service Agents

Chapter 11 - Ambivalent Feelings in Organizational RelationshipsChapter 12 - A Detective's Lot: Contours o Morality and Emotion in Police Work; Chapter 13 - How Children Manage Emotion in Schools; Chapter 14 - Emotion and Injustice in the Workplace; Chapter 15 - Concluding Reflections; Author Index; Subject Index

Sommario/riassunto

This study examines how emotion cannot simply be separated from thinking, judgement, decision making and other so-called rational organizational processes. It shows how feeling and emotion lie at the heart of organizational functioning.