1.

Record Nr.

UNINA9910783035103321

Autore

Hathaway Patti

Titolo

Managing upward [[electronic resource] ] : a partnership plan for employees and bosses / / Patti Hathaway and Susan D. Schubert

Pubbl/distr/stampa

Los Angeles, Calif., : Crisp Publications, c1992

ISBN

1-4175-2499-5

Descrizione fisica

1 online resource (126 p.)

Collana

Fifty minute series

Altri autori (Persone)

SchubertSusan D

Disciplina

650.1/3

Soggetti

Managing your boss

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

On Cover: Managing upward : strategies for succeeding with your boss. How to effectively "manage your boss."

Nota di contenuto

""TITLE""; ""COPYRIGHT""; ""PREFACE""; ""ACKNOWLEDGMENTS""; ""CONTENTS""; ""SECTION I Introduction""; ""WHAT IS A BOSS?""; ""WHO MANAGES WHOM?""; ""WHAT THIS BOOK WILL DO""; ""BENEFITS""; ""WHY ARE YOU READING THIS BOOK?""; ""DEFINING THE PARTNERSHIP AND HOW IT CAN WORK BETTER""; ""THINK ABOUT YOUR SITUATION""; ""CLARIFY YOUR RELATIONSHIP""; ""SECTION II Focusing on the Big Picture""; ""WHERE DO I START?""; ""OTHER WAYS TO FIND OUT YOUR BOSS� PRIORITIES""; ""BLEND GOALS""; ""BLOCKS TO GOAL ACHIEVEMENT""; ""OVERCOMING BLOCKS""; ""SECTION III Communicate with Impact""

""WHAT IS EFFECTIVE COMMUNICATION?""""COMMUNICATION GAPS""; ""How Well Do You Comprehend or Listen?""; ""SECTION IV Talk�s Not Cheap: Building Bridges via Meetings""; ""Let�s Talk!""; ""BEFORE YOU JUMP IN�""; ""GETTING STARTED""; ""GETTING ACTION FROM BI-WEEKLY MEETINGS""; ""THE HIGH COST OF MEETINGS""; ""IF YOUR BOSS IS THE MEETING LEADER""; ""SECTION V Confronting with Compassion""; ""HOW CAN YOU CRITIQUE YOUR MANAGER?""; ""CRITICIZING YOUR BOSS""; ""FIVE S�s OF PROVIDING UNSOLICITED FEEDBACK""; ""STEP 1: Select Your Timing""; ""STEP 2: Secure The Boss� Permission""

""STEP3: Share Specifics""""THE DASS SCRIPT""; ""STEP 4: Show Team Benefits""; ""STEP 5: Summarize Your Agreement""; ""SECTION VI How to Read Your Boss""; ""READING YOUR BOSS""; ""Step 1: R=Review""; ""STEP 2: E=Evaluate Established Patterns""; ""STEP 3: A as Apply Appropriate



Approach""; ""SECTION VII The Care and Feeding of a Boss""; ""SIX WAYS TO BECOME A STAR""; ""SUCCESSFUL EMPLOYEE ACTIONS""; ""KEEP YOUR BOSS INFORMED""; ""MONTHLY STATUS REPORT""; ""TURN COMPLAINTS INTO PROPOSALS""; ""PRAISING UPWARD""; ""Praise Example""; ""THINGS BOSSES DON�T WANT""

""SECTION VIII Managing Time Management Monsters""""PRODUCTIVITY PRINCIPLES""; ""PLANNING STEPS""; ""How to Manage the Monsters""; ""BARRIER 1: INTERRUPTIONS""; ""Saying No to Your Boss""; ""BARRIER 2: CHANGING PRIORITIES""; ""BARRIER 3: COPING WITH MULTIPLE BOSSES""; ""BARRIER3 4: LACK OF INFORMATION""; ""BARRIER 5: UNAVAILABLE BOSS""; ""BARRIER 6: DISORGANIZED BOSS""; ""A FINAL THOUGHT""; ""SECTION IX Coping with Dreadful Bosses""; ""ALL BOSSES ARE NOT CREATED EQUAL""; ""INTOLERABLE BOSS BEHAVIOR""; ""WHAT CAN YOU DO?""; ""RISK TO ACTION STEPS DIAGRAM""; ""SCALE 1: Level of Risk""

""SCALE 2: Severity of Problem""""SCALE 3: Risk, Severity and Action Steps""; ""CASE STUDY 1: GOOD GUY/BAD GUY""; ""CASE STUDY 2: THE BOTTLENECK BOSS""; ""SECTION X Chutes or Ladders""; ""ASSESS YOURSELF""; ""EVALUATING YOUR SCORESHEET""; ""HOW TO ACHIEVE GOOD PERFORMANCE EVALUATIONS""; ""STEP 1: Set Performance Goals""; ""STEP 2: Keep Score All Year Long""; ""Types of Criticism""; ""Coping with Criticism from Our Boss""; ""RESPONDING TO UNJUSTIFIED CRITICISM""; ""FOGGING""; ""REQUEST SPECIFIC FEEDBACK""; ""Case Scenario""; ""ADMIT THE TRUTH""; ""Valid Criticism Scenario""

""Potential Responses to Situations 1�3""