1.

Record Nr.

UNINA9910782805403321

Autore

Watkins Ryan

Titolo

Performance by design [[electronic resource] ] : the systematic selection, design, and development of performance technologies that produce useful results  / / Ryan Watkins

Pubbl/distr/stampa

Amherst, Mass., : HDR Press

Silver Spring, Md., : ISPI, International Society for Performance Improvement, c2007

ISBN

1-281-01856-2

9786611018566

1-59996-877-0

Edizione

[1st edition]

Descrizione fisica

1 online resource (192 p.)

Collana

HTP in action series ; ; v. 3

Disciplina

658.3/14

Soggetti

Organizational effectiveness

Performance

Employees - Training of - Evaluation

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references (p. [173]-176).

Nota di contenuto

Table of Contents; Chapter 1 - What is Performance, and why do we have to design for it?; Section One: Defining Performance; Chapter 2: Identify Desired Performance; Chapter 3: Define Success; Chapter 4: Define Performance Assessments; Section Two: Improving Performance; Chapter 5: Identify a Set fo Solutions; Chapter 6: Design and Develop Performance Solutions; Section Three: Continual Improvement; Chapter 7: Conduct Formative Evaluations; Chapter 8: Continual Improvements; Conclusion; Glossary of Terms

Sommario/riassunto

At the end of the day, our jobs are all about results. The desire to achieve useful results should guide your decisions on a daily basis. This book's unique Performance by Design approach and framework will systematically walk you through the processes, procedures, tools and techniques that are most valuable in creating performance systems that achieve results. In eight chapters, the book sequentially describes each step in the Performance by Design framework: What is performance; Identify desired performance; Define success; Define performance



assessments; Identify a set of solutions; Design