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Record Nr. |
UNINA9910782479803321 |
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Autore |
Brafield Helen <1966-> |
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Titolo |
Service user involvement [[electronic resource] ] : reaching the hard to reach in supported housing / / Helen Brafield and Terry Eckersley |
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Pubbl/distr/stampa |
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London ; ; Philadelphia, : Jessica Kingsley Publishers, 2008 |
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ISBN |
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1-281-78174-6 |
9786611781743 |
1-84642-745-2 |
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Descrizione fisica |
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1 online resource (225 p.) |
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Altri autori (Persone) |
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Disciplina |
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Soggetti |
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People with social disabilities - Services for - Great Britain |
People with social disabilities - Housing - Great Britain |
Social service - Great Britain - Citizen participation |
Housing policy - Great Britain - Citizen participation |
Counselor and client - Great Britain |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Description based upon print version of record. |
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Nota di bibliografia |
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Includes bibliographical references and indexes. |
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Nota di contenuto |
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front cover; Service User Involvement: Reaching the Hard to Reach in Supported Housing; Contents; PREFACE; ACKNOWLEDGEMENTS; INTRODUCTION; 1 Models of Service User Participation; 2 The ROCC Research Project; 3 Barriers and Enablers to Effective Service User Consultation; 4 Methods that Enable Client Consultation; 5 A Two-tier Model for Consultation for Strategic Planning; 6 The Young Men's Christian Association (YMCA); 7 The Way Ahead; 8 Devising Your Own Consultation Strategy; APPENDIX A – QUESTIONNAIRE FOR PROVIDERS; APPENDIX B – VALUES STATEMENT |
APPENDIX C – CALCULATING THE COST OF CLIENT CONSULTATION REFERENCES; USEFUL WEBSITES; SUBJECT INDEX; AUTHOR INDEX; back cover; |
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Sommario/riassunto |
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Involving service users in both day-to-day and long-term strategic planning is known to empower clients and result in improved services, yet there is a lack of practical guidance on how this can be achieved. Drawing on original research, this book offers imaginative and effective |
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