1.

Record Nr.

UNINA9910781102303321

Autore

Scott Peter R

Titolo

Auditing Social Media [[electronic resource] ] : A Governance and Risk Guide

Pubbl/distr/stampa

New York, : Wiley, 2011

ISBN

1-119-20258-2

1-283-02771-2

9786613027719

1-118-06369-4

Descrizione fisica

1 online resource (209 p.)

Altri autori (Persone)

JackaJ. Mike

Disciplina

004.682

658.8/72

Soggetti

Business enterprises - Computer networks

Business enterprises -- Computer networks

Customer relations - Technological innovations

Customer relations -- Technological innovations

Internet marketing

Social media

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di contenuto

Auditing Social Media: A Governance and Risk Guide; Contents; Foreword; Acknowledgments; Introduction: Why Should Anyone Care about Social Media?; Chapter 1: Social Media: An Overview; Chapter 2: Social Media: A Corporate Strategy; Chapter 3: Monitoring and Measuring; Chapter 4: Social Media Policies; Chapter 5: Social Media Risks; Chapter 6: Social Media Governance; Chapter 7: The Social Media Audit; Appendix A: Chapter Links; Appendix B: Common and Popular Social Media Tools and Platforms; Appendix C: Common and Popular Social Media Monitoring Tools

Appendix D: Links to Publicly Available Social Media PoliciesAppendix E: Links and Information Regarding Regulation, Guidelines, and Legal Issues Involving Social Media; About the Authors; Index

Sommario/riassunto

Practical, big-picture guidance toward a mastery of social media



benefits and the risks to avoid Packed with useful web links, popular social media tools, platforms, and monitoring tools, Auditing Social Media shows you how to leverage the power of social media for instant business benefits while assessing the risks involved. Your organization sees the value in social media and wants to reach new markets, yet there are risks and compliance issues that must be considered. Auditing Social Media equips you to successfully partner with your business in achieving its social m