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Record Nr. |
UNINA9910781003903321 |
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Autore |
Wells Alison |
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Titolo |
Improving patient outcomes [[electronic resource] ] : a resource for ward leaders / / Alison Wells |
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Pubbl/distr/stampa |
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Keswick [England], : M&K Update, 2007 |
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ISBN |
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1-282-15081-2 |
9786612150814 |
1-907830-06-5 |
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Descrizione fisica |
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1 online resource (163 p.) |
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Disciplina |
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Soggetti |
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Health services administration - England |
Health facilities - Personnel management |
Outcome assessment (Medical care) |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Description based upon print version of record. |
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Nota di bibliografia |
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Includes bibliographical references and index. |
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Nota di contenuto |
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Prelims; Table of contents; About the author; Introduction; Chapter 1 Improving patient outcomes; Chapter 2 Diagnosis: how well is your team performing?; Chapter 3 Selecting team members; Chapter 4 Creating and sustaining a learning environment; Chapter 5 Performance management; Chapter 6 Understanding change and its impact on team performance; Chapter 7 Implementing systems to support effective team working; Chapter 8 Involving patients in their care; Chapter 9 Measuring performance; Appendix 1: Interviewing scoring template; Appendix 2: Team work survey; Appendix 3: Providing references |
Appendix 4: Templates for effective meetingsAppendix 5: Return to work interview template; Appendix 6: Complaints analysis pro forma; Common acronyms; References; Index |
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Sommario/riassunto |
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Improving Patient Outcomes is aimed at ward and department leaders and prospective leaders. The evidence for effective team working and its impact on patient care is readily available and as a leader you do not have to make enormous changes to the way you work to have an effect. All the chapters link with each other but they also stand-alone. You are not expected to work on your own to implement changes but to seek out help from your peers and colleagues within your team and |
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