1.

Record Nr.

UNINA9910780759803321

Autore

Smith Amy C. <1964->

Titolo

Going lean [[electronic resource] ] : busting barriers to patient flow / / Amy C. Smith, Robert Barry, Clifford E. Brubaker

Pubbl/distr/stampa

Chicago, IL, : Health Administration Press, c2008

ISBN

1-56793-318-1

1-4416-3613-7

Descrizione fisica

xiv, 191 p. : ill

Collana

American College of Healthcare Executives management series

Altri autori (Persone)

BarryRobert <1938 Dec. 29->

BrubakerCliff

Disciplina

362.1068

Soggetti

Health facilities - Administration

Hospital care - Quality control

Hospital utilization

Patient satisfaction

Total quality management

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Title from title screen.

Nota di bibliografia

Includes bibliographical references.

Nota di contenuto

The Lean method -- Capacity, backlogs, and scheduling -- Simple patient-flow examples -- Call center: a success story -- Outpatient laboratory: a success story -- Back pain clinic: a success story -- Women's center: a success story -- The Lean general hospital -- Emergency department -- Laboratories -- Admissions -- Surgery -- Inpatient care -- External benchmarking: a success story -- Infection reduction: a success story -- Discharge -- The cash cycle -- Long-term-care facilities.