1.

Record Nr.

UNINA9910780284203321

Autore

O'Shaughnessy John <1927-2023, >

Titolo

The marketing power of emotion / / John O'Shaughnessy, Nicholas Jackson O'Shaughnessy

Pubbl/distr/stampa

New York, New York : , : Oxford University Press, , 2003

©2003

ISBN

0-19-770335-6

1423763165

1-280-48216-8

1-60256-771-9

1-4237-6316-5

0-19-534866-4

Descrizione fisica

1 online resource (283 p.)

Disciplina

658.8/342

Soggetti

Consumer behavior

Consumers - Psychology

Marketing - Psychological aspects

Advertising - Psychological aspects

Decision making - Psychological aspects

Emotions - Economic aspects

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Includes index.

Nota di bibliografia

Includes bibliographical references (p. [247]-260) and index.

Nota di contenuto

Machine generated contents note: 1 The Scope of Emotion in Marketing, 3 --2 Generating Emotion: Value Systems, Emotive Stimuli, and Appraisal, 35 --3 Generating Emotion: Beliefs and Wishes, 71 --4 Generating Emotion: Emotional Responses, 119 --5 Predicting, Changing, and Influencing Emotional Responses, 151 --6 Branding and Emotion, 179 --7 Emotion in Building Brand Equity, 209 --Notes, 247 --Index, 261.

Sommario/riassunto

This work brings together and analyzes the role that emotion plays in the way companies connect with customers, develop new products, improve their strategic positioning, and increase their brand recognition.