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Record Nr. |
UNINA9910780284203321 |
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Autore |
O'Shaughnessy John <1927-2023, > |
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Titolo |
The marketing power of emotion / / John O'Shaughnessy, Nicholas Jackson O'Shaughnessy |
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Pubbl/distr/stampa |
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New York, New York : , : Oxford University Press, , 2003 |
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©2003 |
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ISBN |
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0-19-770335-6 |
1423763165 |
1-280-48216-8 |
1-60256-771-9 |
1-4237-6316-5 |
0-19-534866-4 |
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Descrizione fisica |
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1 online resource (283 p.) |
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Disciplina |
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Soggetti |
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Consumer behavior |
Consumers - Psychology |
Marketing - Psychological aspects |
Advertising - Psychological aspects |
Decision making - Psychological aspects |
Emotions - Economic aspects |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Nota di bibliografia |
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Includes bibliographical references (p. [247]-260) and index. |
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Nota di contenuto |
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Machine generated contents note: 1 The Scope of Emotion in Marketing, 3 --2 Generating Emotion: Value Systems, Emotive Stimuli, and Appraisal, 35 --3 Generating Emotion: Beliefs and Wishes, 71 --4 Generating Emotion: Emotional Responses, 119 --5 Predicting, Changing, and Influencing Emotional Responses, 151 --6 Branding and Emotion, 179 --7 Emotion in Building Brand Equity, 209 --Notes, 247 --Index, 261. |
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Sommario/riassunto |
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This work brings together and analyzes the role that emotion plays in the way companies connect with customers, develop new products, improve their strategic positioning, and increase their brand recognition. |
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