1.

Record Nr.

UNINA9910780186403321

Autore

Grote Richard C

Titolo

The performance appraisal question and answer book [[electronic resource] ] : a survival guide for managers / / Dick Grote

Pubbl/distr/stampa

New York, : American Management Association, c2002

ISBN

0-8144-2669-7

Descrizione fisica

1 online resource (253 p.)

Disciplina

658.3/125

Soggetti

Employees - Rating of

Performance standards

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Includes index.

Nota di contenuto

The importance of performance appraisal -- Performance planning -- Performance execution -- Performance assessment -- Performance review -- The performance appraisal form -- The performance appraisal process -- Building performance excellence -- One final question.

Sommario/riassunto

Most managers hate conducting performance appraisal discussions. What's worse, few feel confident in their ability to accurately assess the performance of a subordinate. In The Performance Appraisal Question and Answer Book, expert Dick Grote answers over 100 of the most common -- and most difficult -- questions about this vitally important but often misunderstood and misused tool, including:* How should I react when an employee starts crying during the appraisal discussion . . . or gets mad at me?* Which is more important -- the results the person achieved or the way she went about doing the