1.

Record Nr.

UNINA9910780166703321

Titolo

Changing the way we manage change [[electronic resource] /] / edited by Ronald R. Sims

Pubbl/distr/stampa

Westport, Conn., : Quorum Books, 2002

ISBN

1-280-86889-9

9786610868896

0-313-00673-3

Descrizione fisica

1 online resource (299 p.)

Altri autori (Persone)

SimsRonald R

Disciplina

658.4/06

Soggetti

Organizational change

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references and index.

Nota di contenuto

Contents; Preface; Chapter 1 General Introduction and Overview of the Book Ronald R. Sims; Part I The Process and People of Change; Chapter 2 Unleashing the Power of Self- Directed Learning Richard E. Boyatzis; Chapter 3 Employee Involvement Is Still the Key to Successfully Managing Change Serbrenia J. Sims and Ronald R. Sims; Chapter 4 Holistic Model for Change Agent Excellence: Core Roles and Competencies for Successful Change Agency Scott A. Quatro, Erik Hoekstra, and Jerry W. Gilley; Chapter 5 The Changing Roles and Responsibilities of Change Agents Ronald R. Sims

Part II Global Views and Experiences of ChangeChapter 6 Why The Bridge Hasn't Been Built and Other Profound Questions in Multicultural Organizational Development Terry R. Armstrong; Chapter 7 Reconciling the Dynamic of Symbols and Symptoms in Bringing about International Change Edgar J. Ridley; Part III Change Cases; Chapter 8 Change Management Methods in an Exciting New World of Business- to- Business Commerce Ronald R. Sims and William J. Mea; Chapter 9 Privatization of Public Utilities Drives Change in Consulting Firms Kathi Mestayer

Chapter 10 Data Processing toKnowledge Management: Are Information Technology Professionals Still Addressing the Same Change Management Issues? Gigi G. KellyChapter 11 The Balanced Scorecard: New Strategy Applications in Business- to- Business Commerce William



J. Mea, Theodore L. Robinson III, and James W. Handlon; Part IV New Approaches and Models for Change; Chapter 12 Changing How Organizations Manage Change from the Inside Out Andrea B. Bear and Kathleen A. Brehony; Chapter 13 Change: Build It In, Just Like Quality! William I. Sauser, Jr. and Lane D. Sauser

Chapter 14 Creating a New Kind of Conversation: A Consultant's Role in Building Sustainable Change in the New Economy Ann C. BakerChapter 15 Restorying and Postmodern Organization Theater: Consultation to the Storytelling Organization Grace Ann Rosile and David M. Boje; Index; About the Contributors