1.

Record Nr.

UNINA9910779965003321

Autore

Sharpe Davida

Titolo

Managing conflict with your boss [[electronic resource] /] / Davida Sharpe and Elinor Johnson

Pubbl/distr/stampa

Greensboro, NC, : Center for Creative Leadership, 2002

ISBN

1-118-15518-1

1-281-00124-4

9786611001247

1-118-15442-8

1-932973-16-8

Edizione

[1st edition]

Descrizione fisica

1 online resource (32 p.)

Collana

Ideas into action guidebooks

Altri autori (Persone)

JohnsonElinor

Disciplina

650.1

658.315

Soggetti

Interpersonal conflict

Conflict management

Interpersonal communication

Employees

Supervisors

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references.

Nota di contenuto

Title Page; Table of Contents; What Is Conflict?; Why Managing Conflict Is Important; Managing Conflict with Your Boss; Clarifying Expectations; Sharpening Your View; Lessons of Experience; Seven Steps toward Managing Conflict; Suggested Readings; Background; Key Point Summary; Lead Contributors

Sommario/riassunto

As individuals, we can be creative and ambitious in our personal lives and in our professional lives. But individual efforts can't always match the energy and productivity of a group. Cultures, societies, clubs, schools, and militaries arose out of our need to band together for mutual support. Organizations were created to deal more effectively with the environment-both the natural world and the world of work. But there is a trade-off when we move from individual contributions to group efforts: the relationships necessary for working together can



spawn conflict.In organizations, tensions b