1.

Record Nr.

UNINA9910779940503321

Autore

Margetts Helen

Titolo

Information technology in government : Britain and America / / Helen Margetts

Pubbl/distr/stampa

London ; ; New York : , : Routledge, , 1999

ISBN

1-134-68645-5

1-134-68646-3

1-280-33316-2

0-203-02094-4

0-203-26712-5

Descrizione fisica

1 online resource (225 p.)

Collana

Routledge research in information technology and society ; ; 2

Disciplina

303.48/33/0941

351.0285

Soggetti

Information technology - Government policy - United States

Information technology - Government policy - Great Britain

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references and index.

Nota di contenuto

Book Cover; Title; Contents; List of tables; Acknowledgements; Abbreviations; Introduction: information technology and a dream of the future; Computerising the tools of government? The spread of information technology; Innovation, expenditure and control: governmental responses to information technology; Computerisation in the UK Benefits Agency; Systems modernisation in the US Social Security Administration; Computerisation in the US Internal Revenue Service; Computerisation in the UK Inland Revenue; New players: government contracting of information technology

The ambiguous essence of the state of the futureReferences; Index

Sommario/riassunto

This book situates information technology at the centre of public policy and management. IT is now a vital part of any government organisation, opening new policy windows and enabling a vast range of tasks to be carried out faster and more efficiently. But it has also introduced new problems and challenges. Four in-depth case studies demonstrate how information systems have become inextricably linked with the core tasks of governmental organisations. The key government



departments examined are:* the Inland Revenue Service and Social Security Administration in the US* the Inland Revenue