1.

Record Nr.

UNINA9910779875303321

Autore

Caldwell Chip

Titolo

Lean-Six Sigma for healthcare : a senior leader guide to improving cost and throughput / / Chip Caldwell, Greg Butler, Nancy Poston

Pubbl/distr/stampa

Milwaukee, Wisconsin : , : ASQ Quality Press, , 2009

ISBN

0-87389-402-2

600-00-4877-7

Edizione

[Second edition.]

Descrizione fisica

1 online resource (238 p.)

Disciplina

362.1068

Soggetti

Health services administration - Quality control

Medical care - Cost effectiveness

Six sigma (Quality control standard)

Organizational effectiveness

Performance standards

Strategic planning

Chief executive officers

Hospital administrators

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Revised edition of: Lean-Six Sigma for healthcare / Chip Caldwell, Jim Brexler, Tom Gillem. c2005.

Nota di bibliografia

Includes bibliographical references and index.

Nota di contenuto

The role of senior leaders : raising the performance bar -- The role of senior leaders : coaching cost of quality recovery -- The role of senior leaders : organizing Lean-Six Sigma project methodologies to drive change -- The role of senior leaders : managing the organization accountable change model -- The role of senior leaders : simulation, experimentation, and the cost of not getting it right the first time -- The role of senior leaders : driving sustainable organizational change -- The role of senior leaders : engaging physicians -- The role of senior leaders : achieving sustainable results (magic moment example) -- Summation.