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Record Nr. |
UNINA9910779234103321 |
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Autore |
Gudykunst William B |
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Titolo |
Bridging differences [[electronic resource] ] : effective intergroup communication / / William B. Gudykunst |
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Pubbl/distr/stampa |
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Thousand Oaks, Calif. ; ; London, : SAGE, c2004 |
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ISBN |
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1-5443-4993-9 |
1-322-41837-3 |
0-7619-2936-3 |
1-4522-6299-3 |
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Edizione |
[4th ed.] |
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Descrizione fisica |
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1 online resource (xvi, 425 p.) |
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Disciplina |
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Soggetti |
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Intercultural communication |
Interpersonal communication |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Description based upon print version of record. |
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Nota di bibliografia |
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Includes bibliographical references (p. 375-414) and index. |
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Nota di contenuto |
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COVER; CONTENTS; PREFACE; 1 - Communicating With Strangers; 2 - Understanding Cultural Differences; 3 - Understanding Group Differences; 4 - Having Expectations for Strangers; 5 - Attributing Meaning to Strangers' Behavior; 6 - Exchanging Messages With Strangers; 7 - Being Perceived as Competent Communicators; 8 - Managing Conflict With Strangers; 9 - Developing Relationships With Strangers; 10 - Building Community With Strangers; REFERENCES; INDEX; ABOUT THE AUTHOR |
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Sommario/riassunto |
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This fourth edition builds on the strengths of the previous editions and provides state-of-the-art knowledge about intergroup communication. It brings a strong skills-oriented approach to improving communication effectiveness between people from different groups (cultures, ethnic groups, social classes). |
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