Managing conflict in organizations / / M. Afzalur Rahim

• Record Nr.: UNINA9910779074703321
• Autore: Rahim M. Afzalur
• Pubbl/distr/stampa: New Brunswick, N.J. : , : Transaction Publishers, , 2011
• ISBN: 1-351-50728-1; 0-203-78648-3; 1-351-50727-3; 1-4128-4425-8
• Edizione: [Fourth edition.]
• Descrizione fisica: 1 online resource (342 p.)
• Disciplina: 658.4/053
• Soggetti: Conflict management
• Lingua di pubblicazione: Inglese
• Formato: Materiale a stampa
• Livello bibliografico: Monografia
• Note generali: Description based upon print version of record.
• Nota di bibliografia: Includes bibliographical references and indexes.
• Nota di contenuto: ""Contents""; ""List of Tables and Figures""; ""Tables""; ""Figures""; ""Preface""; ""Introduction""; ""Contributions from Various Disciplines""; ""Philosophy""; ""Plato and Aristotle.""; ""Hobbes and Locke.""; ""Hegel and Marx.""; ""Dewey.""; ""Biological Science""; ""Darwin.""; ""Sociology""; ""Simmel.""; ""Mayo.""; ""Parsons.""; ""Coser.""; ""Functional Outcomes""; ""Dysfunctional Outcomes""; ""Organizational Conflict""; ""The Classical View of Organizational Conflict""; ""Taylor.""; ""Fayol.""; ""Weber.""; ""Follett.""; ""Concluding Comments on the Classical View of Organizational Confl ict""""The Modern View of Organizational Conflict""; ""Summary""; ""Nature of Conflict""; ""Defining Conflict""; ""Threshold of Conflict""; ""Conflict and Competition""; ""Classifying Conflict""; ""Levels of Analysis""; ""Styles of Handling Interpersonal Conflict""; ""Summary""; ""Organizational Learning and Effectiveness""; ""Defining Organizational Learning""; ""Types of Learning""; ""Organizational Effectiveness""; ""Characteristics of the Old Paradigm""; ""Conflict Management in the New Paradigm""; ""Summary""; ""Conflict Management Design""""Nature of Conflict Management""; ""Contingency Approach""; ""Conflict Management Process""; ""Major Research Challenges""; ""Summary""; ""Intrapersonal Conflict""; ""Types of Intrapersonal Conflict""; ""Role""; ""Role Conflict""; ""A Model of Role ; Conflict and Ambiguity""; ""Consequences of Role Conflict""; ""Managing Intrapersonal Conflict""; ""Summary""; ""Interpersonal Conflict""; ""Prisonerâ€?s Dilemma""; ""A Model of Conflict""; ""Antecedent Conditions""; ""Perceptual and Behavioral Changes.""; ""Structure Formation.""; ""Decision Process.""; ""Conflict Aftermath.""""Consequences of Interpersonal Conflict""; ""Individual and Group Performance""; ""Individual and Organizational Outcomes""; ""Negotiation""; ""Separate the People from the Problem""; ""Focus on Interests, Not Positions""; ""Invent Options for Mutual Gain""; ""Fixed-pie Assumption.""; ""Premature Judgments.""; ""Searching for a Single Answer.""; ""A Assumes that B is Responsible for Satisfying Aâ€?s Interests.""; ""Insist on Using Objective Criteria""; ""Collaborative Principle Sample Statement""; ""The BATNA Principle""; ""Hard versus Soft Negotiating Style""; ""Managing Interpersonal Conflict""""Diagnosis""; ""Measurement.""; ""Analysis.""; ""National Norms.""; ""Sources.""; ""Intervention""; ""Process.""; ""Primarily Position From To Being Assumed""; ""Structural.""; ""Summary""; ""Intragroup Conflict""; ""Types of Groups""; ""Formal Groups""; ""Task Group.""; ""Informal Groups""; ""Interest Groups.""; ""Friendship Groups.""; ""Effects of Intragroup Conflict""; ""Findings from Recent Studies""; ""Affective Conflict.""; ""Process Conflict.""; ""Substantive Conflict.""; ""Managing Intragroup Conflict""; ""Diagnosis""; ""Measurement.""; ""Analysis.""