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Record Nr. |
UNINA9910760489303321 |
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Autore |
Sneddon Wendy |
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Titolo |
Ten Steps to Building a Successful Veterinary Practice |
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Pubbl/distr/stampa |
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Oxford : , : CAB International, , 2021 |
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©2021 |
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ISBN |
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1-78639-494-4 |
1-78639-493-6 |
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Descrizione fisica |
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1 online resource (129 pages) |
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Altri autori (Persone) |
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Disciplina |
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Soggetti |
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Veterinary medicine - Practice |
Veterinary services - Administration |
Veterinary medicine - Economic aspects |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Nota di bibliografia |
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Includes bibliographical references and index. |
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Nota di contenuto |
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Preface -- 1. Step 1: Why? -- 2. Step 2: Your First Time? -- 3. Step 3: Vision, Mission, Values and Culture -- 4. Step 4: How to Define What and Who You Need -- 5. Step 5: Recruitment and Induction -- 6. Step 6: Performance Management and Employee Engagement -- 7. Step 7: Employee Health and Wellbeing -- 8. Step 8: How to Build a Loyal Client Database and Marketing Your Practice -- 9. Step 9: Financial Management -- 10. Step 10: Three Key Strategies to Increase Your Revenue by 25% -- Appendix 1: Organization Plan -- Appendix 2: Values Worksheet -- Appendix 3: Job Description Template -- Appendix 4: Person Specification Template -- Appendix 5: Advert Template -- Appendix 6: Template Application Form -- Appendix 7: Applicant Screening Form -- Appendix 8: Suggested Interview Questionnaire -- Appendix 9: Telephone Interview Questionnaire -- Appendix 10: Reference Request Form -- Appendix 11: Example Induction Checklist -- Appendix 12: Example Appraisal Form -- Appendix 13: Example Performance Development Plan -- Appendix 14: Case Study: How Not to Treat Your People. |
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Sommario/riassunto |
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This book is a down to earth, practical guide and outlines ten simple steps for improving the business performance of veterinary practices: from recruiting, retaining and managing people, to strategy, marketing |
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