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1. |
Record Nr. |
UNINA9910463842703321 |
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Titolo |
AquaRating : an international standard for assessing water and wastewater services / / Matthias Krause [and four others] |
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Pubbl/distr/stampa |
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London, England : , : IWA Publishing, , 2015 |
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©2015 |
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ISBN |
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Descrizione fisica |
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1 online resource (397 p.) |
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Disciplina |
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Soggetti |
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Water utilities - Management |
Water-supply - Management |
Water treatment plants - Management |
Sewage disposal plants - Management |
Electronic books. |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Description based upon print version of record. |
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Nota di contenuto |
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Cover; Copyright; Contents; Acknowledgements; About the authors; Introduction; Chapter 1: SQ Service Quality; SQ1 Drinking water quality; SQ1.1 Assurance of structural capacity for treatment and supply; SQ1.2 Assurance of appropriate supplied water quality; SQ1.3 Supervision and control of supplied water quality; SQ1.4 Structural operational capacity for drinking ""water treatment""; SQ1.5 Compliance with drinking water standards; SQ1.6 Supplied water quality control frequency; SQ2 Distribution of drinking water for use and consumption |
SQ2.1 Assurance of structural capacity for supply and distributionSQ2.2 Assurance of supply continuity during operation; SQ2.3 Supervision and control of supply continuity; SQ2.4 Supply continuity; SQ2.5 Time taken to connect new users to the drinking water service; SQ3 Wastewater collection; SQ3.1 Assurance of structural capacity for wastewater collection; SQ3.2 Assurance of wastewater collection from operation; SQ3.3 Supervision and control of the wastewater collection service; SQ3.4 Time taken to resolve ""incidents"" in the wastewater collection network |
SQ3.5 Time taken to connect to the wastewater serviceSQ3.6 |
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Stormweather ""incidents""; SQ4 User service; SQ4.1 ""Complaint"" management and user satisfaction monitoring; SQ4.2 User service quality; SQ4.3 Commitment to user service and ""contingency"" information; SQ4.4 Perception of general user satisfaction; SQ4.5 User perceptions of problem resolution quality; SQ4.6 Number of ""customer service complaints"" per 100 users and year; SQ4.7 Customer call service waiting time; SQ4.8 Customer service center waiting time; SQ4.9 Time taken to resolve problems |
Chapter 2: PE Investment Planning and Implementation EfficiencyPE1 Investment plan content and efficiency; PE1.1 Investment plan contents; PE1.2 Diagnosis methodology; PE1.3 Methodology for identifying and analyzing alternatives and defining solutions; PE1.4 Methodology for analyzing the plan's financial aspects; PE2 Investment plan implementation efficiency; PE2.1 Systems for monitoring implementation of investment plan projects; PE2.2 Compliance with the investment plan; PE2.3 Degree of cost variation in ""completed works"" |
PE2.4 Degree of deviation from deadlines established for implementation of ""works""PE3 Existing physical asset management efficiency; PE3.1 Physical asset management; PE3.2 Annual investment in replacement of fixed physical assets; PE4 Emergency planning; PE4.1 ""Emergency"" plan; PE5 Research and development; PE5.1 Research and development; PE5.2 Investment in research and development; Chapter 3: OE Operating Efficiency; OE1 Water resource management efficiency; OE1.1 Control of water use and destinations; OE1.2 Control of water at points of use and consumption |
OE1.3 Management of real losses |
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2. |
Record Nr. |
UNICASPUV0466564 |
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Autore |
Jacoby, Felix |
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Titolo |
Kleine philologische Schriften / Felix Jacoby ; hrsg. von Hans Joachim Mette |
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Pubbl/distr/stampa |
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Berlin, : Akademie-Verlag, 1961 |
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Descrizione fisica |
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Collana |
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Deutsche Akademie der Wissenschaften zu Berlin. Schriften der Sektion für Altertumswissenschaft ; 21 |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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3. |
Record Nr. |
UNINA9910686467503321 |
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Titolo |
Quarterly review / / Banca nazionale del lavoro |
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Pubbl/distr/stampa |
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Rome, : Banca Nazionale del Lavoro |
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Descrizione fisica |
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Disciplina |
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Soggetti |
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Science économique |
Publications périodiques |
Conditions économiques |
Economic history |
Wirtschaftspolitik |
Währungspolitik |
Geldwezen |
Wirtschaftswissenschaft |
Volkswirtschaft |
ECONOMIC CONDITIONS |
ECONOMIC POLICY |
ITALY |
Economia |
Bancs |
Zeitschrift |
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Periodicals. |
Revistes electròniques. |
Italy Economic conditions Periodicals |
Italy Economic conditions 1945- Periodicals |
Italie Conditions économiques Périodiques |
Italie |
Italy |
Itàlia |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Periodico |
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Note generali |
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