1.

Record Nr.

UNINA9910679889003321

Autore

Roberts-Phelps Graham

Titolo

Companies don't succeed, people do! : ideas to create profits through people / / Graham Roberts-Phelps

Pubbl/distr/stampa

London : , : Thorogood, , [2000]

©2000

ISBN

1-280-23290-0

9786610232901

1-4237-1788-0

1-85418-423-7

Descrizione fisica

1 online resource (199 p.)

Disciplina

658

Soggetti

Success in business

Industrial management

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di contenuto

About the author; Introduction; 1 Customer relationships; 2 Innovation; 3 Time management; 4 People management; 5 Motivation; 6 Self development

Sommario/riassunto

This text features 100 positive and practical ideas that canbe put to work immediately to build a stronger, fitter and more profitable business. It includes such topics as: be passionate about business; the customer is not always right; and close the customer service department.